Verified
Picking error
I ordered coasters and received place mats. I now have to go to post office to return incorrect item, use my own packaging. They should have sent me packaging.
Verified
Great experience with this company
Great experience with this company, Thank you
Verified
Classy homeI…
Have ordered two types of trays and I am very pleased with them . Very well made and worth the money.
Verified
Great customer service!
Five stars for the amazing customer service! We had an issue with one item in our first order, but after calling customer service it was quickly resolved and we felt like a really valued customer throughout. Thanks Rebecca in the customer service team! We’ve placed more orders since which have arrived promptly and no further issues with the products.
Verified
Products are lovely but it took 11 days…
Products are lovely but it took 11 days to arrive, which in this day an age is really slow.
Verified
My order came quickly & everything was…
My order came quickly & everything was good condition Outside lamp good but not as strong as I would of liked Have kept but pleased I didn't pay full price
Verified
The item bought was as described…
The item bought was as described fantastic price quality.
Verified
Great products shame about the postal charges!
Products, as always, great. However (I’ve said it before and I’ll say it again) I cannot understand why GT charge £10 more(!) to deliver to the Isle of Wight. Previously I have been told that the courier used charges a higher rate. This time the order was delivered using Royal Mail. Royal Mail deliver to the IOW and do not charge more (or less) for their service to and from the island. We are not a backwater - we are a 40 min ferry ride from the mainland and Royal Mail bring vans full of letters and parcels daily. The only explanation I can think of is that GT are pocketing the extra postage because it is not costing them a penny more than posting to the mainland. Fortunately I have family on the mainland who accept deliveries for me but this means I have to wait until I next see them before getting my goods.
Verified
Beautiful products
Beautiful products. Well wrapped and fast delivery. Very happy.
Verified
Gorgeous items and so well packed they…
Gorgeous items and so well packed they even survived being thrown around the garden during a red wind warning in scotland! ( i hadnt made it home to take the package in)