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Jody

16 November 2024, 23:52

  • 1 Review
  • GB

Verified

Terrible service

Terrible service. And being fobbed off. Do not rely on this company UPDATE You can see the reply from the company which makes it sound like they did something either positive or proactive. No they did not. I proved they were outright lying to me and after several communications they said they had further looked in to it and guess what I was telling the truth. They lied about their checks in the first place, tried to imply I was lying to them and then were found out to have done nothing to check my issue and had hoped I would be fobbed off. Not an apology at any point. So I am still fully committed to ‘don’t shop with this lying company’ END OF UPDATE Nice lanterns though! but I ordered 3 lanterns, 1 large, 2 medium. Only x2 boxes came. 1xlarge and 1xmedium. I have provided evidence to you of the delivery showing the boxes. Of which they were 2 only You are telling me now that x2 lanterns were supposed to be in x1 box. However that is not true. Indeed the way they are packaged would preclude them being nested together. The boxes are designed to only carry one lantern. And are clearly packed at the manufacturing stage. You have tried to tell me that the weights of the x2 parcels equates to 3 lanterns. Indeed you have sent me some evidence that you feel supports your assertion that I am wrong. Except the evidence you have shared doesn’t actually show the weights?

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Ruth Robinson

16 November 2024, 21:05

  • 1 Review
  • GB

Verified

A lovely lamp

A lovely lamp, we’re really pleased with it! Arrived promptly and well packaged.

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Sam Simon

16 November 2024, 20:36

  • 1 Review
  • GB

Verified

Fantastic service

Fantastic service, delivery was on time but i couldn’t get back in time the drivers were very accommodating. The furniture is excellent quality. love it.

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Stefy Mccraw

16 November 2024, 18:44

  • 1 Review
  • GB

Verified

I’m giving you a 5 star !

I’m giving you a 5 star !! Perfect every time!! Thank you!

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Hazel

16 November 2024, 06:07

  • 1 Review
  • GB

Verified

Will definitely buy from again

Easy to buy from the website and product arrived really well packaged (glass vase) and is very good quality. Will buy from again

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Clare Mcknight

16 November 2024, 01:24

  • 1 Review
  • GB

Verified

Helpful customer service team

Very polite and helpful customer service team. Prompt delivery and great discount code offer.

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VICTORIA SHAW

15 November 2024, 20:05

  • 1 Review
  • GB

Verified

Great Experience.

I bought a potting table for my new shed. It was delivered on time and the delivery gentlemen put it in my garden for me which I thought was very kind. I will happily use Garden Trading again.

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Claire Ramsay

15 November 2024, 18:45

  • 1 Review
  • GB

Verified

Excellent products

Great products. Excellent customer service!

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DJP

15 November 2024, 18:22

  • 2 Reviews
  • GB

Verified

I have written twice about a delivery…

I have written twice about a delivery of glass baubles, one of which was broken and the rest of the baubles were dusty. I have not received a reply.

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KP

15 November 2024, 17:47

  • 2 Reviews
  • GB

Verified

Arrived soon after order well packaged…

Arrived soon after order well packaged very pleased with items ordered.