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Ravi Y

04 January 2024, 23:44

  • US

Verified

I placed an order with FSA funds

I placed an order with FSA funds. First, they took lot of time to approve the transaction as their account team put it on hold and they were not able to explain why. After taking the order, and after a couple of days they said the frame won't fit the size for the glasses and asked me to take a lower size frame which won't fit to my face. I don't have options and I lose my funds.

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Sharla Johnston

04 January 2024, 09:52

  • US

Great Frames - Great Price - Just in Time

I had been searching for weeks for a nice pair of RayBans at an affordable price to give to my son-in-law for Christmas - and I was worried they wouldn’t arrive before the big day. I found a really great pair at FramesDirect for an amazing price - and they arrived in time for Christmas! Perfection!!

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Gary Evans

04 January 2024, 07:25

  • US

Quick arrival

Quick arrival. Product was as advertised. I Enjoy how they look and feel on my face!

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William Jordan

04 January 2024, 04:15

  • US

Had an initial delivery problem which…

Had an initial delivery problem which the Frames Direct folks jumped on immediately and resolved. FD is very customer responsive, has great frames at fair prices. I am a repeat customer

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Frederick Volmer

03 January 2024, 23:36

  • US

outstanding customer service

outstanding customer service, quality products, great prices. 5 star company.

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Yojimbo Roll

03 January 2024, 13:13

  • US

Great shades

Great shades (Maui Jim 'Red Sands'). Listed as out of stock on manufacturer website but found them on frames direct. Order arrived quickly and in time for the holidays. Perfect condition.

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CS

03 January 2024, 12:09

  • US

great customer experience

My order from Order number 1930358 was excellent! The frames arrived on time and packaged well. It was exactly how they were listed online. I am so happy with the customer service. I will definitely be buying from here again.

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Ryan Amey

03 January 2024, 08:19

  • US

I searched the Internet for a pair of…

I searched the Internet for a pair of frames that were discontinued at my local Lens Crafters and Ray Ban. I found them at Frames Direct, I was real happy about that. They were discontinued Ray Bans. I had given up finding some. I ordered them online. Not being an online person had a little trouble. I received a call from Frames Direct and in no time at all they were on the way. Great website, great customer service, and an amazing amount of inventory. Thank you very much. I’m so happy with my new glasses.

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Josh

03 January 2024, 05:56

  • US

Very easy to find what I was looking…

Very easy to find what I was looking for at a great price. Came safely and very fast.

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Consumer

02 January 2024, 02:27

  • US

Great selection and better prices hands…

Great selection and better prices hands down. I’ve been buying my glasses from here for about 2 years now and about to buy more lol.