simple process droped they keys picked up a few hours later

Collection when car was ready was most welcome

In for a service with defender - excellent, friendly, efficient & prompt.

A most thorough and professional service right down to the complimentary cappuccino!

Had my first service on my fully electric MG4 and the front desk staff were fantastic. Great waiting area where I could work while waiting for the car. The service was completed in the given time frame and was good value.

Thanks to young Jack we called in for a look see and left with jaguar Epace. Very efficient service and charming too. We got a very good price for a trade so were happy to leave our older car and leave with our new one. On pick up day the cr was handed over in spicy and span condition and Jack helped us to Bluetooth our phones. Thanks Jack.

Everything was as I expected.

Jack Casey was the saleman i purchased our new van from. Jack gave me a great trade in price and the new van was ready, taxed and on the road in 2 weeks. Great service thank you

We got our car serviced, I am happy with the service. I was a little disappointed that the car didn't get a wash and hoover or that paper covers would have been used. Finally I also thought that if Iasked in enough time in advance that they would be able to lend me a " Loner" as they call them in the trade I believe. But I was told that they only had a few cars available and they were for people with other car problems. As I'm disabled , I had to ask for a spin to the shopping center in mahon point. So they dropped my husband and myself over and collected us after. But only when I asked and, and then I felt that they were doing me a favor. So that is why I didn't give you a 5 but you got a 4 star ⭐ instead. My husband said we should have only given a 3. But ye did the service well so far.. . So anything else is a customer service. But as Customer service was my area of expertise when I was working, I felt feel that I would have approached it with a lot more concern for my customers needs rather than what you do or don't provide. Anyway I have scored a 4 out of 5.

1: I had been contacted by phone a few months ago to arrange my service appointment date. I arrived on time only to be told there was no record of my booking 2: I was without my car all day so have to make travel arrangements etc. When I collected my car I was told that several items had not been completed because they did not have the parts. Why had I not been contacted and told this prior to collection. 3: I have just been called to confirm I will attend my provisional appointment next week to finish all the items. A provisional appointment was never discussed with me.