I normally have a very good experience with Johnson and Perrott. And the staff are great to deal with. But I went for a service recently and was told it would take 2 and a half hours. So I dropped it at 12 to be ready at 2:30. I called back at 3:20 after hearing nothing about it to see if it was ready to be told it's not ready yet, so I sat down in their waiting room to wait. 4 o clock came and I asked will it be long more as I had work at 5, the girl behind the desk checked and said it would be 10 minutes and to take a seat while I was waiting and she apologized about the delay. After another 10 -15 minutes said while I was waiting she can process the payment and go through any other issues. So did that and said if I wait out by the door they will have my car in a couple of minutes. Another 15 minutes past with me standing outside before the car came back. I received my car at 4:40 and I had to go home get changed for work and be in work for 5 which I ended up being 20 minutes late for. Now I fully understand that nothing always goes to plan and things can get delayed but by over 2 hours is ridiculous I could of nearly had the car serviced twice it the time they took to do it.

When I dropped off my car for a service I was given a car to get home. Everyone were very courteous.

Was happy with service only small detail normally the car would be washed after service was not this time however

This was not a good experience at all as the service price was excessively high; the prices quoted for the extra items that needed attention were outrageously high also.

Good service. Small irritation about wheel alignment optional charge. Not very clear

Well informed sales and finance staff, prompt attention, careful review of vehicle options.

Very friendly sales staff- as asked by a number of people when waiting was i being looked after. great service - looked like everyone was happy to work there.

Great experience from start to finish. Seamus and the team couldn't have been more helpful so I'm delighted with my new car and their service.

ven you leave voice message please make sure that people can understand what you say. Got like 3 and don't understand any...

Helpful staff.