We were recently called by first energy. When they asked to speak to my husband and I said he was not available I was accused by the caller of lying and screening his phone calls. The caller would not explain what the call was in regards to and was incredibly rude. Very disappointed.

I am happy with your service, thank you for all you down for us

I had chosen to have invoice based on actual meter reads but for some reason they did estimates. First month $200, second month $400 and then third month $600. Seriously $600 for one month. They took an actual read on the 15/11/19 which was approximately $600 lest than my last bill yet still charged $600. I sent photos of actual read on the 25/11/19 and was told the invoice will be adjusted. 16 business days after actual read or 7 days after my photos of read were sent in I still have not received an adjusted invoice. Very unprofessional. Tried a chat and took 33 mins until someone attended to me

Excellent service fixes problems straight away..

I find that the company has performed very well

Easy company to deal with. Lovely customer service. Nice dealing with an Australian company and Australian call centre. Competitive prices. Happy to recommend.

Need to provide a full energy service, gas included. Currently, Natural gas supply in my area is not available.

Never had any problems can't fault Ist Energy

My propert has clear access to the switchboard but I keep getting "estimates". How can I budget as a pensioner if you dont give accurate meter readings ?

Excellent service, very friendly and helpful staff.