The consultant was very patient and helpful throughout the whole signing process for a new account / connection.

THE MAN I DISCUSSED MY POWER SET WAS VERY HELPFUL. HAVING RECEIVED A 17% INCREASE FROM CURRENT ELECTRIC PROVIDER I LOOKED AND FOUND A OFFER CHEAPER THAT MY CURRENT RATES, PLUS THE EXTRA BONUS OF 5% ADDITIONAL DISCOUNT FOR PROMPT PAYMENT. A WINER TO BE SURE!

From the moment the phone was answered I was treated very well and everything was explained simply and clearly . Hopefully the ongoing support is equally as efficient and reliable

Great friendly service, very efficient, made it very easy to understand and comfortable to proceed with changing over to 1st Energy

Ash was super patient and helpful when going through my current rates and providing good advice .

Simple, easy and fast

Will was very helpful and was able to complete what I needed to be done

Agent was pretty thorough in providing information on the options and how we can save on energy costs.

Very informative. Efficient and knowledgeable.

Fantastic customer service 1st Energy! Changing supplier was made very easy - quick and painless, with all my questions answered.