Garage door installed 3 years ago. Wonderful job. However, took out the extended warranty just in case. I've had two warranty claims, both dealt with professionally and expediently. Garage door wouldn't open last week, and then came off the roller (again). Made a 3rd warranty claim. Email stating I'd have a call within 24 hours, nothing. I've emailed back, and it would appear any emails back to them are blocked. Emailed their sales team, and have given them 48 hours to reply back. They would appear to be off Facebook, and their telephone number is now not recognised. Their website is no longer available. I fear the company may no longer exist. An expensive mistake buying from them if this can't be resolved. The company has now changed its name to 'Sentry Rolling Doors'. They can be contacted at hello at rdcuk (for how long is anybody's guess). Their Big Doors Repair and Warranty website is still active. I am making a point of contacting them on a daily basis. Unfortunately, no telephone number. I'll be making sure I keep an eye on social media if this 'new' company starts to advertise on various platforms. Hopefully, nobody else will get stung by this company, RDC, aka, 'Sentry Rolling Doors'

Been stuck in the house all day waiting for my garage door installation for no one to turn up. Took the day off work and waited 2 months for this appointment. I’ve tried ringing and it says the number is not recognised, also paid nearly £600 upfront. Unreliable thieving arsholes, do not use this company. I checked reviews on Trustpilof before ordering so that was a waste of time, I won’t be trusting Trustpilot reviews again. 😡

I paid this company £700 in September original fitting date was 28th September this was put off and the next date was 13th October - fitter rang and said he was poorly and had to go home and he would come any day the following week - I thought this was strange as it was because lack of fitters was the reason given they couldn’t fit it the 1st time. No one else will be conned as they are not answering any numbers you try - including the fitter!

I made contact in August. The process was explained and I had checked out the reviews. So i proceeded with my purchase. Today should be the day of fitting. I have received no communication from anyone. I have tried telephoning, emailing and the online chat, but getting no response. Stay well clear of these rogue traders.

Still taking money off people, taking orders, don’t give them anything, they are stealing money off people. Rogue traders. No replies to emails, no answer to phone calls.

Does anyone have peter from southampton the fitters number please

Fitter not turned up to fit door, land-line number is not recognised anymore, accounts mobile number says they are busy, what can we do

Installer was great (subcontractor) Met him today for a service call RDC has gone and as a company were non respondent, phones, emails, the only contact was if you pretended to buy a new door Facebook page now non existent

1 star is too many. 8 cancelled appointments for a repair. No reply to emails. Phone cuts off. Replied to them on Facebook then they blocked me. Total joke!! AVOID!!!

DO NOT USE THIS COMPANY. I HAVE LOST ALMOST £600 BY PAYING UP FRONT AND NOW NO PHONE OR EMAIL IS VALID.