Verified
Excellent Service and Fit from RDC
We had a new double garage door fitted by Damian and Ross on the 07.09.2021 for RDC. Unfortunately Damian had sustained an injury while taking down my existing garage door - hope he's OK now. But he managed to keep on working in order to get my garage door fitted. Brian his boss drove from across the border to help with the heavy lifting after Damian asked him to assist. I was very impressed with the service. The fit was also great, but there was a part that got snapped off, so they called RDC to get a new part ordered. A week later Brian appeared at 8 and fitted the new part - I queried about programming another fob, if I ever did decide to add one and he demonstrated without question. Took off the cover and explained the process. Everything is fantastic. Highly recommend the fitters Brian, Damian and Ross. A great experience and also customer service from RDC.
Verified
We recently had rolling door concepts…
We recently had rolling door concepts to fit us a door what a fantastic service from start to finish great product great staff would highly recommend
Verified
Terrible quality and customer service
I purchased these doors 2 years ago, after having a number of issues with the installation, including having to wait in on fitters to complete the works 2 weeks after the initial install, these doors have now failed. They have broken twice in the past few weeks. I was charged for a call out fee as they are outside warranty. The motor failed and carried on turning once the doors were shut causing the housing to come off, luckily missing my car parked behind it! An engineer came out but the doors failed again the following week. I was told I would be charged for another call out and charged on top for a replacement motor. The safety curtain has also stopped working as the doors carried closing whilst my dog was below it. ALSO These doors are not secure. I was broken into this week and the doors were prized up by hand allowing the thieves access to my garage. No hand tools, just lifted the door slats up and out. Terrible quality doors, terrible customer services from start to finish. WOULD NOT RECOMMEND!!!
Verified
Just had new door fitted of mo and his…
Just had new door fitted of mo and his mate from Manchester excellent job by them both clean up after they had fished very pleased with there work
Verified
Great door for the money.
Great door for the money. Had a bit of a problem with the installation but the fitting engineers went above and beyond to get things sorted.
Verified
Fantastic product and installation by…
Fantastic product and installation by Damian and colleague. Really pleased with the result. Excellent price and service. Five stars!
Verified
Superb Installation
After ordering my new door I had to wait longer than expected and has 2 cancelled appointments, although tempted to cancel I'm so glad I didn't , the installers Mo & Mo were absolutely fantastic, they worked cleanly and efficiently and are a credit to the business. I would highly recommend (and if you're in Manchester area ask for Mo & Mo to Install)
Verified
Am speechless as is a professional job…
Am speechless as is a professional job been done very pleased with them I'll rate them as 10 stars out of 10 I will definitely use them again
Verified
Terrible service, rude and unprofessional!
Door fitted but not finished. Team arrived without the details I discussed with the sales dept. As a result my door looks unfinished and ugly due to the missing trim. I emailed images of the door and how I expected it to be finished. We agreed to the extra cost of this. A week later another team arrived with the trim that was damaged. After sourcing new trim they were not able to fit it due to their inexperience. A week later I still have the trim blocking my drive. The installation manager was extremely rude with the only conversation I've had to date. I have not been contacted to arrange completion of the door. I've taken two days off work and RDC will not return my calls. Update: After initially threatening to remove the new door if I didn't pay for the unfinished job, this company sent a good team to complete the work to a satisfactory standard. Hopefully the aftersales and warranty departments will have better communication and customer service skills.
Verified
Very highly recommend
Very highly recommend. Very professional service….. Fitter Peter from Southampton was excellent.