Verified
Fast shipping and great prices
Fast shipping and great prices
Verified
A Couple Hiccups, but overall AMAZING!
There were a couple "hiccups" in the process, but they worked hard to fix them. Covid caused a shipping delay, which we expected, so that wasn't a big deal. However, the delay did cause the pending credit card charge to disappear. At first, we were worried that they had cancelled the order without telling us. Luckily, that wasn't the case. They didn't charge the credit card until we actually received the flooring which I thought was THE BEST!!! The flooring arrived at the pick-up destination on time. The only hiccup there was that the address I was given for pick-up was the terminal's OLD address. They had moved a couple miles down the road the previous year. I called the terminal's phone number and got the correct address. We were able to get our flooring there. The flooring hasn't been installed yet (contractor hasn't gotten around to it yet, but that has nothing to do with Go Hardwood), but we are excited to see it laid because it is beautiful.
Verified
This was a great purchase
This was a great purchase. It was my first time ordering such a large shipment just from website photos. But, the product was exactly as pictured upon delivery. The shipment ran into a few delays. But, the staff were helpful and polite throughout. The delivery to my home was also difficult, just in terms of getting several hundred pounds of material into my garage. But the delivery person worked very hard to get the job done. Much thanks to his effort!
Verified
Highly recommend
Highly recommend, easy transaction, fast shipping and product was exactly as described.
Verified
I received the sample quickly and the…
I received the sample quickly and the cost was only $2. I am extremely happy with the service and now can start planning my kitchen. TY.
Verified
Product I ordered was out of stock…
Product I ordered was out of stock after placing my order. They were very good about keeping me informed on status of order and were very quick to respond to questions I had for them. The price was great and I was able to go to local warehouse to pick up flooring so shipping was free. I highly recommend Gohardwoods and will certainly use them again if I'm in market for flooring.
Verified
Beautiful java floors
We bought java colored engineered wood that interlocks for our entire house. The color was very rich and elegant and it was by far the easiest floor for us to install and we have done several rooms with other brands. Customer service was great thanks to Jeremy who took very good care of us during the ups and downs of this pandemic. He coordinated the delivery dates for us and took care of any questions we had...thanks for everything and we will definitely be back:)
Verified
Speedy and timely shipment of item…
Speedy and timely shipment of item ordered. Have not yet used the product to speak on its quality. But, again, the service in getting it to me was great!
Verified
Very competitive prices and responsive…
Very competitive prices and responsive service
Verified
Would buy here again
Great customer service.timely delivery. Awesome price.