The process to acquire the wood was very easy. My customer service rep was very helpful and made me feel very comfortable with ordering over the internet.

Excellent dealing with this company. Two large orders that I placed in the last year came in promptly and the products was delivered to the warehouse with no damage. I would highly recommend ordering from this company.

They are excellent in helping choosing the right flooring and making the process smooth and easy.

Go hardwood was good, but the shipping company was sub par. I paid around $350 in shipping costs and had to help the driver unload all of the material out of the truck. Also, the shipping company did not schedule a time for drop-off and showed up at random to my residence. I did not receive any emails that delivery was on the way until the day of delivery--which the email told me that it was in Lubbock and said nothing about delivery. Further, the shipping company man tried to charge me another shipping cost fee and I had leverage his superiors in order to get the fee waived. Most products turned out decent but a few had large scratches and indentations--probably again from the shipping company.

I just placed my order however I received great customer service from Dean and Jeremy.

I had a very good experience with my order from start to finish. First off I ordered a lot of free samples from other vendors, the problem was that they were just a small piece of product, making it difficult to get a good idea of what it would look like, especially with the variation in patterns. Go hardwood sent a whole plank! For $2 it is absolutely worth it. Also shopping around there prices are very competitive (couldn't find a better price). The product was exactly as described and the estimate for wastage were right on. drop shipped right into my garage on a nice pallet right on time.

Very helpful ... would highly recommend this company for floor needs. I will definitely use them again.

The flooring looks great however product took longer than originally told and I am still missing a piece for the stairs. Customer service has been exceptional. Would have received five stars if delivery services we’re better

Best price to be found! Received order the very next day! I couldn’t believe it. I have recommended GoHardwood to several neighbors.

My experience was great. I ordered on Friday and the next Friday my flooring got to town. There could have been better communication during that week to keep me from wondering. Thanks guys!