Verified
Excellent product for a good price
Excellent product for a good price, and quick delivery!
Verified
Return of hardwood floor
I purchased wood floor. It was wrong color then I returned it. Make sure you get right color. Mohawk charges a high restocking fee. Otherwise the company was honest and kept their word.
Verified
Best hardwood floors
Im never one to write reviews but I am extremely satisfied with my experience that I felt I needed to share with those who may be interested. So I ordered from these guys their carpet tile for my office a couple months back which came in immaculate condition so I didnt hesitate on their hardwood selection and quality. I ordered the Brazilian Cherry solid wood and it was definitely the product I wanted for my entire house renovation. The color was exactly what I was looking for. I specifically ordered a little more than I needed incase some of them might be damaged or might be slightly different in color which can always happen when ordering hardwood floors. Thank you for being completely upfront and discussing all the details about the product and shipment. I will definitely be a return customer and will recommend to my friends and family. Thanks!!
Verified
This is my 4th order within the last…
This is my 4th order within the last month with this company. Another easy transaction, floors worked out perfect.
Verified
Awesome floors.
Awesome floors.. We had an issue with delivery and go hardwood took care of it quickly. Could not be more happy with the product and service..
Verified
Nightmare Hardwood Flooring
I'm a residential contractor and I purchased this flooring for my home and did the work myself. The hard wood floor that I received has a lot of imperfections. They are as follows: - Board width of each board was inconsistent by 1/8 of an inch even after acclimating wood inside for a month at 70 degrees Fahrenheit. - 90% of the boards were very short in length measuring between 12 and 16 inches in length making it difficult to stagger them and close gaps in the consecutive rows because it will not bend. - Tongue was also broken off on many boards - Board ends on many boards were not square. This was evident when using a framing square. It was off by 1/32 to 1/18 of an inch making it impossible to close gaps in the flooring. - About 10% of the boards had cracks in them that can be seen only after installation was completed and the new floor was shined and buffed. Most of theses ran about 3-4 inches down from the end of the boards, but many were in the middle of the boards. After taking into account for waste when I had originally purchased the wood (about 1,800 square feet) for a remodeling project and an addition on my house the wood was in a controlled environment in my home at a constant temperature the entire time. Even though it had taken me about 2 years to install this flooring I'm still not finished. I have about 350 square feet left to finish. I'm at a point right now that I'm tired if fighting this flooring to get it installed. I'm not even sure with all of the problems encountered that I'll have enough to finish the job. I'm tempted to order wood from another manufacturer that will have accurate engineering and milling so I won't be aggravated in trying to finish now that I'm in the home stretch. As a contractor and serving my customers who are always looking for cost effective materials I wood not recommend this wood for installation because even though the installation is a nightmare the finished result leaves a lot to be desired. When I had installed the first floor I had paid top dollar for the wood from a local company, but I was able to install it within a week and it was perfect. Even though I had paid a discount price for the second floor I was still expecting wood in excellent condition since it is an exotic wood. Lesson learned. In response to the reply below: While I understand that the "builder" selection might have some imperfections that set it apart from the "premium" wood, a company of good morals should never sell wood that is nearly impossible to install that requires trimming and copious wood filler to get the boards to literally fit together upon installation. Having tongues missing/broken off from boards and ends that are not square goes beyond being categorized as a more economic "builders" quality. This wood possesses more than the expected imperfections. If it was simply imperfections (such as some cracks throughout pieces of wood), then yes, we could call this an imperfect batch for the lower price. This wood is defective as it is impossible to install as tongue-and-groove hardwood floors due to their defects and therefore, should not be sold. It would be more better suited as scrap wood. And to be clear - the length of the pieces can be figured out and worked with to make a professional and beautiful floor. But the defective issue resides in the fact that the boards simply can't be put together due to improper milling of the boards themselves, resulting in irregular widths that can NOT be corrected to install beautiful floors. An 1/8" gap is noticable and takes away from the natural Brazilian beauty. This is NOT "builders" quality. No one can use this wood and produce gapless/seamless floors.
Verified
Great products and price...
Great products and price...
Verified
I will buy from them again
I will buy from them again
Verified
Great customer service and the best…
Great customer service and the best prices I could find!
Verified
Good selection and price
Good selection and price