Verified
Had a good shopping experience
Had a good shopping experience, part came on time, part fit with no issues.
Verified
Good price and nice selection on parts.
Good price and nice selection on parts.
Verified
Convenient platform to use
Convenient platform to use, and the part I needed was available.
Verified
Parts were in excellent shape and…
Parts were in excellent shape and arrived quickly. 2 thumbs up.
Verified
They scammed me out of $400
They scammed me out of $400. I ordered a replacement backup camera monitor. The part I received was used, obviously someone else's return. They refused to issue an RMA. The return parts manger out there is named Joe. What a piece of work that guy is ;( I was told they wouldn't issue a RMA because the plastic bag was opened. I told him no joke it was opened that's how I received it. Despite me providing pictures of the box and item. They wouldn't issue a return and said they don't send used parts. He was calling me a liar. They don't stock the parts in a warehouse, they rely on other dealers or sources to send out the parts, so 'ole Joe doesn't know what condition parts are sent out in. Even the pictures of the box referred to a warranty return; pointing that out and Joe still refused. Had to threaten them with a police report for fraud and get the credit card company involved. They are a subsidiary of Original Parts Source out of California. AVOID them both!
Verified
Parts manual…
Felt the parts manual was not super clear. But it did lead me to the right part I needed.
Verified
Paying for the peace of mind
A little pricey when shipping is considered. But worth it to know that I am getting the real deal. I just like the comfort of knowing I’m putting Toyota parts on my old rig.
Verified
Great prices and very quick delivery !
Great prices and very quick delivery !
Verified
Shady business practices
Shady business practices I ordered a front differential for my Land Cruiser and they showed it in stock and would deliver in 5 days. After placing the order and waiting 4 days I was sent a form saying the part was non returnable and I had to click to accept. Another 4 days pass and I was sent another email saying the shipping was an additional $230! The part finally came after 2 weeks but I would have bought it elsewhere if they had been honest with the price and shipping time.
Verified
Can't handle simple order. Lack of logical in their work.
Completely disrespectful team. Ordered a set of toyota rubber mats - they sent wrong ones (the newer interchange model, which is different and CHEAPER). When i requested RMA to arrange a return, they said that i will pay for RETURN shipping and restocking fee as the reason "Customer don't want the item". PS: Their website explicitly showing the actual pictures of the actual item i wanted.