Verified
Happy Customer
Streamlined ordering and delivery. The tree is gorgeous. Everyone who came into our home this Christmas commented on how beautiful our tree was.
Verified
Product variety
You had the exact product I was looking for.
Verified
Great Selection of Realistic Christmas Greenery
Was thankful to come across Treetime because I was in need of a quality garland 16 feet or more in length. They had a wonderful selection and offered a great Black Friday sale. I ordered from California and my purchase shipped and arrived quickly. I had never heard of the company before performing a quick Google search for the product I needed, but I was quickly comforted in the legitimacy of the company after finding their Instagram page and realizing they have an actual storefront in Illinois.
Verified
Best Christmas store EVER
The choice of items is fantastic. My order shipped and was delivered exactly as stated. Love this store.
Verified
No on off switch
No on off switch. Lights could have a dimmer adjustment
Verified
Best decision ever! Love my Tree!
I purchased my first artificial tree this year from Treetime, and I couldn’t be happier! I called customer service several times with questions before I made the decision to purchase my tree. They were so friendly and helpful. When my tree arrived it was so easy to get it out of the box and quickly assemble it by myself (I am 5’2 and 71 yrs old) so that was important for me. The reason I picked the Claradon tree is because the Height, width, and multicolored incandescent lights were all EXACTLY what I wanted!! It’s a beautiful tree, and I look forward to many years of enjoyment from it
Verified
Good choice
Made the decision to go with artificial tree and did a lot of shopping around. Got our 5’ tree on sale. Very happy with our choice-nice tree looks great and can hold many ornaments. We use as a table top size. Others have been impressed, too.
Verified
Garland came with plugs rather than…
Garland came with plugs rather than batteries. Not useful.
Verified
Order corrected
I ordered a 4’ prelit green tree and received a 4’ prelit white tree. I called Treetime and the customer service rep was very friendly and told me to keep the tree and donate it (which I did). My green tree arrived two days later. I’m impressed by how this problem was handled!
Verified
Excellent Customer Service follow-through!
During December 2023 we put up the tree we had ordered a year ago! Tree (6.5 ft balsam fir) went up fine, good quality. But we had lots of trouble with the rotating stand, finally it burned out. BUT the company actually replaced the rotating stand, and the second one works FINE. EXCELLENT service, great attitude!