Ordered a tree but never received it or received a phone call that the order may not get fulfilled until many months later

Tree looks awesome. Took advantage of the great sale. I just hope that the led lights hold up like they are supposed to.

Ordered a Christmas tree in August and the website said nothing about shipping my tree until November. The customer service rep told me “we updated the website with this information after you placed your order”. I hope the tree gets here in time for Christmas.

I really did my research - TreeTime had the best tree at the best price!

received in a very timely fashion have not open it as of this date will let you know

This was my first and last purchase from Treetime. I purchased what was supposed to be one of their most realistic trees. After following the instructions on their video on how to assemble the tree, the center pole was glaringly visible! When I called customer service to inform them of this fact, I was told that once the tree is trimmed, the ornaments will correct the issue. I’m sorry, but in my opinion, this response was beyond unacceptable! I not only made the mistake of buying anything from Treetime, I also did not read their return policy! Return shipping fees are the consumer’s responsibility. I paid $689 and was refunded $625. That’s $64 in shipping fees. Oh and by the way, unless you want to incur an additional $10, or so, be prepared to have to lug the tree to FedEx yourself. Do yourself a favor and shop anywhere else!

quick shipping, good customer service

Great Service and selection, my son and daughter in-law love their front door hanging. Thank You.

Could not be happier with the product, service, delivery and ease of checking out. A 5 star company from start to finish.

This is a very nice Christmas tree. It's quite sturdy, fluffy and realistic looking. There is zero odor to this product. The shipping was fast. We got a good sale price and the tree arrived in perfect condition.