Verified
This was my 7th purchase
This was my 7th purchase, and - as with each of the previous purchases - I am very pleased. The food arrived in a timely manner, and each of the recipients were very happy with the prepared meals sent to them. They were not only impressed with the presentation but each has stated that the food was delicious. I will continue to purchase from Send A Meal, to send food to those we care about when we can't be there to bring a meal ourselves.
Verified
Everything was fine
Everything was fine; right on time.
Verified
Order was easy and arrived timely need more communication
Order was easy and arrived timely. My only challenge was that I received no confirmation of my order, no delivery details. And I had to make 2 calls to track my own order. The first call the service person couldn’t even access my info. I gave all of my contact information and was promised a call back, that never happened. My feedback is to provide those that order a way to track and confirm
Verified
Amazing!
I’m in California and used Send a Meal to send my son and daughter-in-law a few “new baby” meals in West Virginia. I carelessly hit return at the wrong time so the shipping and billing address were both to me. I had read a few reviews about terrible customer service and panicked a bit. I immediately submitted a form to customer service, as instructed. Five minutes later I opened my email and customer service had sent me an email questioning if I really wanted shipping and billing to the same address. I was thrilled! Before I could reply to that message, I received another email confirming receipt of my note to customer service, and as I was reading it, a third email came through confirming the correct shipping address. The meals were received as stated. My family was impressed with the packaging, and all meals, sides, and desserts were delicious! They raved about each one. I will use Send a Meal again! Wonderful Idea. Amazing support. Delicious food. Thank you.
Verified
did not get the produces
did not get the produces I called found there was problem. Missing appt number If I had not called do not know what you would do. I gave phone home and cell you need one person responsible to follow order start to finish sure it was just foul up
Verified
I placed an order for my son's…
I placed an order for my son's significant other who had surgery on August 31st, after mentioning it to my son he informed me the meals I picked are creamy for her as she is trying to keep her weight down. I called and within 24 hours it was cancelled and I was able to re order the "healthy" foods she likes.... very impressed with the accommodation that came immediately. I will definitely keep you mind for the future.
Verified
Great selection, responsiveness, and quality
I have used Send A Meal three times now; in every case as a condolence gift to someone who lost a loved one. I have found the selection to be excellent and tailored to a variety of needs (one recipient was vegetarian, one was diabetic, and one liked hearty meat-based meals). The customer service has been very responsive to my requests, quickly rescheduling my delivery when funeral arrangements conflicted with the original delivery date. Best of all, my recipients tell me that the food is delicious, easy to store and prepare, and greatly appreciated. I recommend Send A Meal highly!
Verified
Awful- i was expecting more than omaha…
Awful- i was expecting more than omaha steaks! For the money. Not a fan and would not recommend at all
Verified
Very easy to order!
Very easy to order!
Verified
I’m impressed !
I’ve never ordered food off the internet before and I was amazed how easy it was with this company. My niece had surgery and was unable to do anything for a while so I searched online and chose this company. The process was easy, the food arrived safely AND on time plus the food was fantastic ! I was so impressed that this company is now in my address book for future orders !