Verified
Thanks arrived on time.
Thanks arrived on time.
Verified
I have not tried the food yet
I have not tried the food yet, but I am very disappointed with the portion sizes. I would be afraid to try and serve eight people with the two chicken breasts provided in the package. Maybe it is so good that a little bit goes a long way, but so far I doubt that I will be ordering again.
Verified
Disappointed
I had a typo in the address. I was never notified that this address wasn't valid. I hadn't heard from the recipient so I logged on to the website. When I clicked my orders, I saw that it wasn't delivered. I tried to call Customer Service, there isn't an option to speak to a human? Very disappointed with this order. The last time I used it, I had no problems. I would have appreciated being contacted about the invalid address.
Verified
Great for new parents
It was great! My brother and sis in law loved it after their baby was born!
Verified
Very easy to navigate
Very easy to navigate. Recipient was ecstatic!
Verified
Easy to order
It was easy to order and send. The recipient hasn't eaten the food yet, but I am sure it will be tastey.
Verified
Excellent
Food was great. Service was great.
Verified
Great but no “card” inside the box...
Since this was a gift, I can’t speak to food quality. But, I understand it was packaged very nicely. My only complaint is that there was no “card” with our message. Rather, the message (and who it was from was on the outside of the box...the recipient luckily eventually re-examined the packaging after having no idea who sent the lovely/thoughtful gift.) I recommend placing a card in the actual box!
Verified
Super easy to send and good variety of…
Super easy to send and good variety of choices
Verified
Recommended But Not Perfect
I have used this service several times and continue to do so. The people I have sent it to have truly enjoyed the food and everything has been great. But the last time I ordered something, it arrived to the customer completely rotten. I believe it was the fault of the delivery service and not this company, but the food arrived hot, spoiled and wet since the dry ice had completely melted. What’s worse is that it also arrived later than the delivery date specified. My customer called the company and they did make good by sending another package and adding something additional to make up for it. I am hoping it was an isolated incident. I do continue to use them because their food is delicious and reasonably priced. I do wish that delivery wasn’t as expensive and that it would arrive sooner than a week after ordering. Overall I am satisfied.