Verified
Very efficient service.
Very efficient service.
Verified
always helpful
always helpful. respond to emails. pay slips easy to access. :)
Verified
User Friendly and Great Service
Great service (from Nicholas Ginindza) and extremely professional. He really took his time to explain every detail of my income, tax owed and other details such as expense claims. For someone who isn’t great with numbers and quite new to the Ltd company accounting process, he made it extremely easy to follow.
Verified
Exceptional service- I’ve had my wage paid
I’ve had my wage paid, via Umbrella for a number of years. I have never needed to contact then, to query payment. It is always correct, paid on time with excellent communication about payment.
Verified
Umbrella excellence
Umbrella were my accountant from 2012 until January 2023 when I closed my company to retire. They have always been extremely reliable and informative with information and good advice. I give special thanks to Emma Freeman who has been my personal accountant since 2015. I cannot praise her enough for her tireless work in getting everything right on time and done in such a nice manner. It’s been so comforting knowing your accounts are in such safe and reliable hands. She has been a pleasure to deal with over the last seven years. I can wholeheartedly recommend umbrella and Emma for anyone looking for Accounting services.
Verified
Excellent and prompt customer service.
I contacted Umbrella company to get information at short notice to complete my tax return. As I am no longer a client of theirs, I did not expect to be treated as a priority but I could not have been more wrong. The call was answered promptly and rather than assist me in entering the account so that I could collate he information I needed, Sarah Baker, the agent I spoke to collated it on my behalf, and forwarded it to me in an email within minutes of the call ending and could not have been more helpful or more pleasant to deal with. I would not hesitate to come back to Umbrella company if I need the services of an umbrella company in future, or to recommend them to others. Thank you
Verified
issue got resolved
Problem got resolved
Verified
Fantastic customer service as always…
Fantastic customer service as always from this company. Laura (and Jo) were absolute stars in chasing up a payment for me. Thank you !
Verified
Really happy with the service
Really happy with the service. Get paid on time. Rewards package was great for gym classes. Never had a problem
Verified
Great service from this company
Great service from this company, grateful for all their advice.