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Alan

13 August 2021, 19:10

  • 1 Review
  • GB

Verified

Was a 5* company but then disinvested…

Was a 5* company but then disinvested my entire pension pot without asking me or telling me. It took a fair amount of chasing to get them to do anything and then many more months before my money reappeared. the Director, who once upon a time replied to my queries quickly and efficiently, ignored every email I sent to him. Incompetent at best. Edit: my name is Alan Tomlinson. How many peoples pensions did you disinvest from people called Alan?

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David M

09 August 2021, 20:51

  • 1 Review
  • GB

Verified

Terrible service

Only with this company for 4 weeks. Every week was spent chasing payments and customer service terrible. I left in the end as had enough

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Ian

04 August 2021, 19:18

  • 1 Review
  • GB

Verified

I had an issue with a payment “I didn’t…

I had an issue with a payment “I didn’t get it” phoned umbrella and spoke to Robert, and within a few hours the payment was in my bank account. Well done umbrella and Robert.

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Luis Ferrinho

04 August 2021, 17:31

  • 1 Review
  • GB

Verified

Excellent service as usual.

Excellent service as usual. Thank you Robert and thank you Umbrella.co.uk

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Richard Norris

04 August 2021, 16:41

  • 1 Review
  • GB

Verified

Solid

Robert Charlton is my contact, was extremely helpful, very knowledgeable, explained everything very thoroughly. Looking around at some of the other umbrellas, it's a bit wild west out there, but I feel like Umbrella.co.uk are doing it right, and are one you can trust.

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Zara

04 August 2021, 16:40

  • 1 Review
  • GB

Verified

Nicodemus Ginindza

Great introduction to the company, very helpful

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Hemel Hempstead

04 August 2021, 03:40

  • 1 Review
  • GB

Verified

Nicodemus Ginindza has been my liaison…

Nicodemus Ginindza has been my liaison since working with Umbrella - his support and assistance has been excellent, always on call to attend to queries. Fantastic service ! Would highly recommend !

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Ian Jimmy

03 August 2021, 22:24

  • 1 Review
  • GB

Verified

Christel

Christel, was great. All my questions were answered with great detail. Who highly recommended using Christel. I couldn’t have asked for anymore.

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M Shah

03 August 2021, 22:18

  • 1 Review
  • GB

Verified

I have been dealing with Robert for the past 3 months​…

I have been dealing with Robert​ Charlton from umbrella.co.uk and he has been an excellent help. His calculations for salary sacrifice have helped me see how I could save thousands in tax. I know he can't give me advice, and I'm not asking for any, but the information and his efficiency has already saved me days of working them out in spreadsheets (which is what I had to do last year) and I will definitely save ££££ over the year. Thank god I moved from another umbrella company to them, this service alone has been worth it !

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Justin Coulston

03 August 2021, 16:32

  • 1 Review
  • GB

Verified

Nicodemus Ginindza gave a great intro…

Nicodemus Ginindza gave a great intro with an effective payment breakdown as well as being very responsive to all my queries. I look forward to working with him.