user image

Customer

25 September 2024, 21:07

  • 1 Review
  • GB

Verified

Good product but damaged tiles

Would have given top marks. But I had broken tiles in the middle of a pallet. It is difficult to individually check 3 full pallets of tiles while the driver waits, as expected by nustone. So the broken tiles are at my expense.

user image

Mrs Janet

25 September 2024, 20:10

  • 1 Review
  • GB

Verified

I would have given 5* but only got…

I would have given 5* but only got delivered 7 crates instead of 8, and was left for me to make all the phone calls to chase up the shortage. No delivery paperwork or nothing to sign means how do I tell you this. Even the delivery driver thought it was a full shipment. Please, just tell the customer if there is a problem and not leave us ringing round trying to workout what’s happened. Delivery arrived of the shortfall a few days later and even got a refund for the express delivery paid for on the one late crate. Will order from Nustone again as price and stone was brilliant. Improve on the communication and ability to count - then you will get the 5*

user image

Aaron

24 September 2024, 20:48

  • 1 Review
  • GB

Verified

Good products fast delivery

Good products fast delivery Exactly what i ordered

user image

Brian

24 September 2024, 20:11

  • 1 Review
  • GB

Verified

Great customer service sales staff

Great customer service sales staff Good order process and good on collection of goods. Would highly recommend. Brian Poppitt

user image

Gareth Yorke

24 September 2024, 19:21

  • 2 Reviews
  • GB

Verified

Sample arrived on time

Sample arrived on time, very helpful kn the phone

user image

Michelle

24 September 2024, 19:04

  • 1 Review
  • GB

Verified

Easy ordering process and excellent…

Easy ordering process and excellent communication about delivery. The paving arrived in excellent condition and the delivery driver was very helpful.

user image

Alan

24 September 2024, 04:36

  • 1 Review
  • GB

Verified

Arrived on time and driver very…

Arrived on time and driver very friendly and helpful

user image

Neil Gledhill

24 September 2024, 02:43

  • 1 Review
  • GB

Verified

Delivered on time

Delivered on time

user image

Mohammad Shafique

24 September 2024, 02:36

  • 1 Review
  • GB

Verified

No comments

No comments

user image

Mark Ellis

24 September 2024, 01:26

  • 1 Review
  • GB

Verified

Good product

Good product. Prompt and efficient delivery and after sales customer service