Verified
Quality of stone, service
No problem delivery . Quality stone and price competitive.
Verified
Will use again
Great products at competitive prices and quick delivery. Frequent buyer.
Verified
Excellent service
Very helpful. Whole process very easy.
Verified
great free sample and fast delivery
great free sample and fast delivery
Verified
Not sure how you offer the great prices…
Not sure how you offer the great prices you but WOW Very happy with slabs and service, will defo be back next time I need more. 5 stars well deserved
Verified
Pleased as punch
Great customer service and really lovely granite slabs. So pleased with efficient service and products
Verified
smoke flags where broke replaced next…
smoke flags where broke replaced next day
Verified
Top class
Top class products and great service delivery was so fast
Verified
Poor terms and conditions applied.
I was told to set up an alert, the tiles I needed were not in stock. Two days later I received an email to say they were now in stock, so I ordered. The delivery time moved from a few days to 7 to 14 days or so. I believe, they were not in stock at all, this was a way to ensure the customer did not order from another supplier. This meant the pallets were delivered just before I was going away on holiday. The delivery driver was great, very helpful. Also I did not have the chance to 'unpack' the pallets until I returned home from my trip, once I started to unpack I found 2 broken tiles. The first one had a sharp mark on the cardboard with the impact, so hard it broke the tile behind. I phoned Nustone, the staff were apologetic but since their terms and conditions state all damage must be reported within 3 days there was nothing they could do.. Someone knew they had hit this pallet and sent it out anyway, 20mm tiles are fairly robust so the impact must have been significant to damage two tiles.. I am disappointed that they don't take any responsibility after three days.
Verified
Good service good product
Good service good product