Verified
Great product
Great product, delivered when they said they would. Can't fault it.
Verified
Its all about quality perfection design
Its all about quality perfection design
Verified
They updated me from the date I placed…
They updated me from the date I placed to the order to the day of delivery That was first class customer service
Verified
arrived on time with good communications
arrived on time with good communications
Verified
good quality products
good quality products efficient delivery
Verified
Great product very we packed and…
Great product very we packed and shipped.
Verified
Better than expected
Arrived exactly when they said and the product was better than the sample I received. Will definitely be ordering again for other projects 👍👍
Verified
Can be trusted
Received good advice and assistance over the phone. Dealing with the delivery was easy. Good quality stone.
Verified
Make sure you have time to spare…
When I purchased online I called up customer service to check details about delivery and was assured that they could accommodate my requirements, next day a call to say the consignment was ready I advised it wasn't due for a week or so as previously discussed , had a heated exchange about being charged extra for delays or redelivered , I was told eventually it would be delivered on one day , I booked the day off ,nothing arrived I called to chase up and was fobbed off. I asked to be called 1hr before the delivery the next day and nustone agreed next day comes my ring doorbell went and the delivery is on my front and I'm 15 miles away at work , driver said he wasn't asked to call. We found 2 broken large slabs but the thought of trying to speak to customer service filled me with dread , flags not laid yet but overall experience dreadful, if you can pick up yourself ,do so !
Verified
Had a couple of issues initially but…
Had a couple of issues initially but nustone especially Ritika had resolved them within 48 hours with a full refund on damaged slabs! Very impressed with the customer service, and pleased with the overall experience