Verified
Excellent service from vanzone
Excellent service from vanzone - found the right van out there when everywhere else had long waiting times or stopped taking orders for VW Transporters. Finance was sorted out and delivery was arranged in a really short timeframe and for a really great price. Thanks Vanzone
Verified
Excellent service from first contact to…
Excellent service from first contact to delivery . Updated information on process and delivery times
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Stay away from this company
A van was delivered to us in February 2023 (this should have been October 2022). It was delivered damaged and with a fault that remains unresolved. Vanzone have completely washed their hands of all responsibility or compensation that they previously advised us would be forthcoming once the faults were resolved.
Verified
Great customer service
It’s been a while since I bought my Peugeot Boxer from Vanzone, all was great. I recently had a breakdown issue and Sam from Vanzone couldn’t have been more helpful. Gave me phone numbers etc for me to get sorted 👍🏼 Gareth B Jones
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Highly recommended
Simon @ VanZone has the patience of saint, calling weekly with any updates of prospective vans !! It's taken us a while and a lot of quotes to get the van we were looking for and when one came up to process couldn't have been easier. Would recommend to anyone looking for vehicle at this time
Verified
Promised delivery of new van by end of…
Promised delivery of new van by end of May stating to give them until the end of June wasn’t able to deliver now they are now refusing to give me the deposit back saying they can deliver in July to which I have told them it’s too late
Verified
Got there in the end
Had to wait nearly 21 months for my new VW caddy commerce due to supply issues and then the price increased by nearly £3000. I believe this was out of there hands and they offered the deposit back if I wanted to pull out, I carried on and all in all it still was a good price and delivered to my door
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Great Van
I was recommended by a friend who had previously purchased a van from this company. I am made aware that there were delays that were unfortunately unavoidable. I would like to thank Jay & Emily who kept me informed throughout the process. The delivery date & time were met. The van more than met my expectations & I am very please with it. I would recommend this company to other potential van buyers.
Verified
Over promising under delivering is best…
Over promising under delivering is best way to sum it up, my new van eventually turned up, only 3 months later than promised (so missing out on 130% tax advantages) and to say absolutely filthy under statement, everything gets blamed on manufacturer no one willing to accept responsibility! I have found them very difficult to deal with never again!! Avoid at all cost, tell you they have van but I have since learned they are a broker so guessing they have zero stock!! Be very careful with this company, never again for me!!
Verified
Excellent company …
What can I say … that was the easiest purchase of a commercial vehicle I have ever made. All of the staff were very professional and very helpful. I had a brand new vehicle £4k cheaper than anywhere else and delivered within two weeks. Excellent company. Thank you to Mike and Emily for all of your help 🤗