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Akanksha

02 July 2024, 17:25

  • GB

Great quality beds that last a lifetime

I’ve been a Warren Evans loyalist for over 10 years now. From the very first bed that we bought as a family to a bed for my 8 year old now, I rate the quality of these beds very highly! Worth noting that these frames have survived 3 house moves for us.

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Theresa Finnigan

01 July 2024, 17:24

  • GB

Friendly and very helpful

5 STAR experience It is a very friendly place and the people are very helpful. Thank you so much. Terry

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Julie

01 July 2024, 03:55

  • GB

Very knowledgeable young person that…

Very knowledgeable young person that served us, great customer service. Would definitely recommend this company!!

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Polly

28 June 2024, 21:58

  • GB

Fast, Efficient and so Polite

A bed for my granddaughter arrived this morning - received a call at 6.55am to confirm they were on their way and would be here within 40mins. Bed had been assembled and the guys had left by 7.33am. So efficient and professional. Great bed too!

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Susan

23 June 2024, 22:57

  • GB

Each person I spoke to was very…

Each person I spoke to was very helpful. The recommendation I was given was clearly thought through to make sure it matched my requirements. Great service. Thank you

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Hannah

22 June 2024, 23:26

  • GB

Very knowledgeable and informative at showroom

I had a very positive experience trying the mattresses in the showroom. Gul was very helpful - she was extremely knowledgeable about the mattresses/materials and exactly how each would work for my frame/sleeping position/preferences. It really helped with the selection process.

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T. F.

21 June 2024, 21:44

  • DE

UPDATED to 4 Stars

Bought a mattress and after a one night sleep we wanted to return the mattress because it did not suit us. I have asked for a return and refund but I have not got any response so far, although a response was promised within 2 working days. Have e-mailed 3 times so far - no response. Very disappointing. Update1: After having left the review on trustpilot, I was contacted by phone and warrenevans apologized several times for not responding. We arranged a collection of the mattress and everything worked fine then, including the refund within a few days. Summary: The mattress had a nice cotton surface and a pleasant look, but the firm organic 1200 wasn't firm enough for me. When I wanted to return the mattress, there was no response for more than 10 days which caused me lots of stress and only after the review on trustpilot everything went smoothly again.

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Geraldine Gavin

21 June 2024, 02:27

  • GB

Excellent customer service and care.

Excellent customer service and care. Helpful explanation of all the technical information I needed to understand. Very very helpful.

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Sylwia Ked

18 June 2024, 16:14

  • GB

amazing and quick service.

amazing and quick service.

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LW

17 June 2024, 21:18

  • GB

Great customer service

Great customer service - quick and straightforward.