Fantastic support & consistently excellent speeds.
So far, so good! I'm not a massive fan of their 'hub' - very limited functionality, less than say a basic home router from 15 years ago? Doesn't matter to me, I use my own kit. It is annoying though to still have to have it connected and on my network, but I need landline functionality, so no choice it seems. Minor kit gripe aside, I appreciate they're appealing to the masses and I accept that sometimes the lesser-user has the tendency to become overwhelmed with advanced network functionality of provide said hub :-) And lets not forget, this is the Isle of Wight after all...
We are really pleased with our…
We are really pleased with our Wightfibre package and Glenn the engineer was very knowledgable and helpful. Would definitely recommend Wightfibre
First clasd service from start to…
First clasd service from start to finish Make BT look rubbish
installation went smoothly- minor…
installation went smoothly- minor problem I had with my TV sorted over the phone with an offer of coming over as operator lived nearby- very happy
Engineers came on time
Engineers came on time, were very neat and tidy. Everything was explained to us and phone calls to Wight Fibre were answered quickly and query answered straight away.
Broadband Installation
Hassle free installation - very good price compared to broadband speed given. Brilliant customer service
Simple to understand the contract
Simple to understand the contract, Also able to speak to someone locally and month by month contract.
Install
Second house to have Wightfibre installed. Engineers couldn’t be more helpful and knowledgeable. The service is exceptional in todays world!
Just good old fashioned customer care.
Just good old fashioned customer care.
Staff were very helpful and…
Staff were very helpful and knowledgeable. Connected the new system without any disruption in what is a very busy club. Excellent service.