user image

Bryan

18 April 2024, 03:24

  • GB

Happydays

Staff were very helpful and communication was good and easy which inspired confidence that we made the correct move joining Whitefibre The service is very good and We are happy with it

user image

Luke

17 April 2024, 03:17

  • GB

Great internet

Great internet. No problems 👍 glad not to have to worry about open reach anymore.

user image

MW

17 April 2024, 01:59

  • GB

Pay for 300mb/s get 14mb/s

I pay Wightfibre for their 300mb/s fibre, but I only get this in the room where the router and Plume device are installed. Outside of this room, I am lucky to get 10% of the advertised speed. My smart TV, which is maybe 5m from the Plume device, gets an average of 14mb/s and struggles to stream things constantly. My phone is always on mobile data in other rooms because the signal is so poor. I live in a small flat, not a mansion; I should expect my Wifi signal to cover at least more than just my bedroom. I recently emailed Wightfibre about this issue, thinking that there may be an issue with the hardware. Their response: "Would you like to pay a monthly fee for a WiFi extender?" No. I don't want to be sold a solution to the problem you are causing me. I've been with at least 4 or 5 different ISPs and I've never had such issues with signal range.

user image

MIKE LAZARUS

17 April 2024, 01:44

  • GB

Speeeeeeeeeed 😍

I've gone from 40mb broadband (max in my area) to over 500mb so I'm thrilled. Been waiting years but worth the wait

user image

customer

16 April 2024, 18:40

  • GB

Had not problem with it what so ever

Had not problem with it what so ever

user image

SlowHorses

16 April 2024, 04:27

  • GB

Verified

Best Internet service....no issues…

Best Internet service....no issues quick setup top engineers. From a Computing background cannot fault them at all and best Internet I have ever had....no joke.

user image

Abbey Tonkinson

16 April 2024, 02:21

  • GB

Super Helpful

I had a few issues with my installation that were completely out of whightfibres control, yet they were so so helpful in doing everything they could to fix it, even though it wasn't their fault. The communication was fantastic. Highly recommend.