Very easy to change provider to wight…
Very easy to change provider to wight fibre. Workmen polite and tidy . Price very reasonable
Loft insulation not put back
The Wightfibre installers rolled back the insulation in the loft space to bring the cable in, then left it rolled back. I am a wheelchair user, there was no way for me to either know about, or to fix this. Poor service
Great experience dealing with…
Great experience dealing with wightfibre, was all.hassel free and when fitment came all carried out professionally and tidy.
Very glad we went with WightFibre
Great experience from booking, arranging installation, agreeing with engineers where to locate the unit and ensuring that everything works well for us. Excellent speed compared to other providers on the island. Some issues with the system settling in, which we knew would happen, but overall very satisfied with having changed to WightFibre.
After some delays.....worth the wait
After some delay to install due to issues underground in the road we are now up and running. The wait has been worthwhile, good reliable speed and coverage, at a reasonable price and a landline with our old number transferred successfully. All the staff we encountered were very helpful and any issues arising were quickly resolved.
Excellent customer service
Excellent customer service: clear, rapid and friendly. Operations could be more efficient - communication between Wightfibre teams on the ground would result in more efficient installation - but the installers are very professional and customer focused too.
The price is very good and customer…
The price is very good and customer service is excellent
Great experience
Great experience. The Staff who installed the wifi were very professional. Great value for money. I would recommend wight fibre 100%
The whole change was straightforward…
The whole change was straightforward with good communication throughout. No high pressure sales pitch and great, reliable service. Downloads are now super fast.
Local company happy to help
On making phone call regarding Wi-Fi connection, I was talked through re-booting, as this was unsuccessful, they'd try to arrange appointment before Christmas holidays! Received call couple hours later that evening that appointment made for following morning. Engineer rectified fault. Both engineers & office staff were extremely helpful.