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AW

11 April 2023, 20:56

  • 1 Review
  • US

Verified

Horrible customer service!

Though the chairs I ordered are beautiful, this was by far the worst customer service experience I've ever had. I ordered the chairs on 1/3/23 and didn't receive them until 4/8/23. The customer service response was horrible. The manager's response was horrible. No one could give me a good answer as to why my chairs took so long to deliver. I will never order from them again, and I will tell everyone I know to never order from them!

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customer

11 April 2023, 05:51

  • 1 Review
  • US

Verified

Great experience!

I was a little hesitant to order furniture online but after reading the reviews, I decided to take a chance. And, I’m so happy I did! Grayson Living made the experience easy; customer service was responsive and kept me updated from the time of purchase through shipping. Initially, shipping was expected to be delayed, however, I was pleasantly surprised when I was notified my items were arriving early. They arrived exceptionally well packed and in perfect condition. Very satisfied customer here!

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Mike

11 April 2023, 03:12

  • 1 Review
  • US

Verified

Best prices

Great website great customer service !

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Carol B

07 April 2023, 04:03

  • 1 Review
  • US

Verified

Great customer service!

When my order arrived damaged (due to shipper) Grayson ordered a replacement & pick up of the damaged item within one day. They were extremely easy to work with!!

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Lauren Bascue

05 April 2023, 06:13

  • 1 Review
  • US

Verified

The furniture I ordered is GORGEOUS

The furniture I ordered is GORGEOUS. I seriously couldn't be happier with how our bedroom turned out! Jordan was an absolute rock star to work with and even worked with us through a bit of a shipping issue (they made the issue right and it was quickly resolved). Great employee and beautiful furniture. Highly recommend.

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Lorenzo Sampson

03 April 2023, 20:33

  • 1 Review
  • US

Verified

I am very pleased with the prompt…

I am very pleased with the prompt service. I found a price that was cheaper and Grayson Living honored a price match. I will continue to use this company,

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Wendy McCullar

01 April 2023, 21:32

  • 1 Review
  • US

Verified

Easy to do business with

Easy to do business with. Once I submitted my offer it was a quick turn around.

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Sarah Stafford

31 March 2023, 03:48

  • 1 Review
  • US

Verified

Ease of ordering and excellent pricing!

Ease of ordering and excellent pricing!

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Sid Curry

26 March 2023, 07:20

  • 1 Review
  • US

Verified

Quickly answered all our questions

Quickly answered all our questions. Got everything right! Amazing service.

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Neil

22 March 2023, 07:01

  • 1 Review
  • US

Verified

Easy experience

Easy experience. Would highly recommend