Verified
I will not be purchasing another piece…
I will not be purchasing another piece of furniture from Grayson. The freight service they use is terrible. I called their freight company about the delivery. No customer service...waited on hold for two hours and finally just sent an email. I received no response to my email. Once item was finally delivered, there was a broken wooden piece to the desk chair. My husband fixed it himself rather than deal with them. They totally wore us out. Lesson learned...never again.
Verified
Great service and everything was taken…
Great service and everything was taken care of in a timely and professional manner including one item damaged in transit.
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A beautiful light but the color is not…
A beautiful light but the color is not as silver as I’d like it’s more of a light gold silver. Overall it is a stunning light love it.
Verified
Very Easy Experience!
I saw a negative review remarking on Graysonliving's customer service, and felt the obligation to share my experience. After purchasing a very high end, stained nightstand I was confident in my purchase; the website was very clean and versatile. Within the hour (like 30-45 min) I received an email from an employee to verify my stain choice, as I had failed to include that in my order. Once figured out, I received my product a few days later. As you can see, Graysonliving gave me a very easy experience, even after I had made a mistake. They are quick and care about their customers. I will be back!
Verified
Easy online ordering
Easy online ordering. I received an update from the company for shipping and expected delivery. Everything is okay for now.
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Is this company even real?
Made a purchase and called customer service, no one ever answered. Sent an email, no one ever answered. Don't trust this company for any future purchases.
Verified
Jordan
My sales assistant, Jordan... was excellent. He was extremely professional and very helpful. I did my fairly large purchase... virtually and I could not be happier. Without any reservation, I recommend Grayson and Jordan to anyone looking to make a furniture purchase. Paula
Verified
What a wonderful site
What a wonderful site! And to top it off Amanda was incredibly helpful in coordinating pieces for us. Her professionalism and customer service was 5 star for sure . I will certainly be calling her directly for my next order placement . The best!
Verified
Fair prices and great customer service
Fair prices and great customer service
Verified
Great customer service
Great customer service