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Jennifer

03 February 2021, 02:05

  • 1 Review
  • US

Verified

I will not be purchasing another piece…

I will not be purchasing another piece of furniture from Grayson. The freight service they use is terrible. I called their freight company about the delivery. No customer service...waited on hold for two hours and finally just sent an email. I received no response to my email. Once item was finally delivered, there was a broken wooden piece to the desk chair. My husband fixed it himself rather than deal with them. They totally wore us out. Lesson learned...never again.

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Lin in

03 February 2021, 00:42

  • 1 Review
  • US

Verified

Great service and everything was taken…

Great service and everything was taken care of in a timely and professional manner including one item damaged in transit.

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Mary

03 February 2021, 00:30

  • 1 Review
  • US

Verified

A beautiful light but the color is not…

A beautiful light but the color is not as silver as I’d like it’s more of a light gold silver. Overall it is a stunning light love it.

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Daniel Adams

02 February 2021, 03:14

  • 2 Reviews
  • US

Verified

Very Easy Experience!

I saw a negative review remarking on Graysonliving's customer service, and felt the obligation to share my experience. After purchasing a very high end, stained nightstand I was confident in my purchase; the website was very clean and versatile. Within the hour (like 30-45 min) I received an email from an employee to verify my stain choice, as I had failed to include that in my order. Once figured out, I received my product a few days later. As you can see, Graysonliving gave me a very easy experience, even after I had made a mistake. They are quick and care about their customers. I will be back!

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Frank Mahoney

31 January 2021, 06:06

  • 1 Review
  • US

Verified

Easy online ordering

Easy online ordering. I received an update from the company for shipping and expected delivery. Everything is okay for now.

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Braelynn Tuitupou

30 January 2021, 03:57

  • 1 Review
  • US

Verified

Is this company even real?

Made a purchase and called customer service, no one ever answered. Sent an email, no one ever answered. Don't trust this company for any future purchases.

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Paula

28 January 2021, 13:26

  • 1 Review
  • US

Verified

Jordan

My sales assistant, Jordan... was excellent. He was extremely professional and very helpful. I did my fairly large purchase... virtually and I could not be happier. Without any reservation, I recommend Grayson and Jordan to anyone looking to make a furniture purchase. Paula

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Elizabeth

27 January 2021, 17:02

  • 1 Review
  • US

Verified

What a wonderful site

What a wonderful site! And to top it off Amanda was incredibly helpful in coordinating pieces for us. Her professionalism and customer service was 5 star for sure . I will certainly be calling her directly for my next order placement . The best!

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Lorraine M

26 January 2021, 09:13

  • 1 Review
  • US

Verified

Fair prices and great customer service

Fair prices and great customer service

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Vicky Bekmezian

26 January 2021, 04:49

  • 1 Review
  • US

Verified

Great customer service

Great customer service