Verified
The best experience ever
The best experience ever, Victor Mendez, was so helpful, he had went beyond his way to get me the best insurance plan, I wish we had more people like him, his customer service was on point, very professional, and wanted to make sure you were happy and satisfied! Great people person Victor! Keep your same energy, Take care!
Verified
Great company
Great company
Verified
Sparks freeway insurance is the best🏆🏆🏆🏆
Sparks freeway insurance is the best🏆🏆🏆🏆
Verified
Did such a great job
Did such a great job! Very helpful
Verified
Jose Solis out of Bakersfield helped me…
Jose Solis out of Bakersfield helped me tremendously. Very good rep and I will come back just to work with him
Verified
I'm pretty happy
I'm pretty happy, got a much better price I've seen in a while with 2 accidents on record. Jesse helped me sign up and was very friendly and welcoming. 5/5 stars
Verified
Miss Lundy’s service was exceptionally…
Miss Lundy’s service was exceptionally great with getting me the exact insurance I need at the best price!
Verified
Excellent job , by an Amazing young lady!!!
Yesterday I have a call from a agent from my insurance company to let me know about a issue that was going on with my policy, and when she told me what it was about , I got worried , but this amazing young lady , Mrs. Leyva was very professional and she reassured me that she was able to help me to fixed the problem and she went beyond I was expecting to help me to resolve everything that it needed it , I’m so trilled and amazed at same time how she does her job, with love , excellency, that I don’t see this very often and customers Service any more.. Thank you So much Mrs. Eréndira Guadalupe Leyva Valdez for all your support and hard work!!! You’re are a true inspiration!!!!
Verified
Sparks office is the best
Sparks office is the best. 10/10 recommend!
Verified
Freeway Insurance is a scam!!
Freeway Insurance is a scam!!! They claim you get the best prices...until you actually need to use your insurance. Then there is a mysterious mistake that makes you not covered. Their agent made a mistake on my policy and removed coverage without me requesting it. I was never notified or authorized the changes. It wasn't until I got in a car accident and need to use my insurance that I was informed that I did not have the coverage. They admitted that they c an see where the mistake was made by their agent but refuse to do anything to correct it. I should've had full coverage on my vehicle and now I am being told i need to pay $14,000 + for repairs on my vehicle that should've been covered. DO NOT TRUST THEM!!!! They do not care about their customers. they will take your money until you realize they are scamming you. UPDATE I called the number provided in the reply to my review and was told that they cannot help because I do not have proof that I did not request the change. But they also do not have proof that I did. Why would I have proof of a request that I did not make??? They said only some calls are recorded and they do not know if mine was, and they are not willing to check. Probably because I am right. Every time I ask to speak to a manager, I am told that I am speaking to the last person in line to contact. Are there no managers?? No CEOs??? No Owners?? NO ONE THAT ACTUALLY CARES???? They have admitted that it was their agents mistake but they are unwilling to help correct it!!! They told me they were sending an "Agent Error Letter, " they later told me that they did send it, and it wasn't accepted. Now they are telling me that they never sent it. The run around is crazy and everyone I have spoken to has told me they can see where the error was made. They simply replied to my review to attempt to look like they care about resolving the issue. They do not!!! I warn anyone reading this again...DO NOT TRUST FREEWAY INSURANCE!!!! THEY ARE SCAM ARTISTS THAT WILL TAKE YOUR MONEY AND DO EVERYTHING THEY CAN TO AVOID PAYING OUT WHEN YOU ACTUALLY NEED TO USE YOUR INSURANCE!!!