Verified
Buenísimo
Exelente gracias
Verified
Because the Lady really no what she was…
Because the Lady really no what she was doing to help me
Verified
Getting insurance for my van
I called for a quote they gave me a lot of options and they helped me in an efficient manner and the price was good thank you very much for your help. And I will recommend it to my family and friends.
Verified
It’s about what you’re getting into and receiving answers from the agent
The communication coming from the agent to the client
Verified
La trabajadora que meatendió muy amable
La trabajadora que me atendió muy amable
Verified
Hands down best experience
Hands down best experience! I had agent Danielle, she was awesome and so kind! walked me through my whole policy made sure I understood everything, even did a follow up call later on to make sure everything was in order ! Wonderful company but even better employees!
Verified
I had a terrible experience with the…
I had a terrible experience with the customer service at the Downy location. One of the employees was extremely rude to me. She refused to answer my question. She didn't seem to know how to speak to customers and if your employees are in a hurry to leave their job, they shouldn't be put in front of the telephone to answer calls. It's important to teach them how to talk to customers. I wish I could give zero stars for the service I received.
Verified
Hello Latya Jackson here letting you…
Hello Latya Jackson here letting you know that Ms.Paris Anderson was very helpful I think her and you all very much I appreciate your service . I got Freeway insurance that thing we’re speeding on Lol
Verified
Very courteous
Very courteous, respectful and got me a plan that will work. Thank you very much, Alex
Verified
Kathia Rangel was extremely patient and…
Kathia Rangel was extremely patient and helpful! I appreciated her help through this process.