It was very good experience
It was very good experience. Easy to book and prices are very good.Phlebotomist was very nice and made good atmosphere so I felt comfortable. Results come back very fast. I really recommend "one day test".
It was really easy to order a blood…
It was really easy to order a blood test. The results arrived the next day so very quick
5 stars
Nice and clean enviroment, friendly staff , I got results within 5 hours of the sample taken.highly recommended
Fast processing, poor quality results and data
Blood tests come down to the following: 1. the draw process 2. the time for processing and results 3. the accuracy of results 4. presentation of those results 5. customer service on the above basis, the draw process and time for results was incredibly efficient. went to location morning, results by the evening. no other major service has this quick turnaround. the results themselves- however, i had two calculated values which were way off from normal (medichecks) and only upon escalating to a manager in customer service, was i told they use some outdated calculation methods. for the record, this was was for Free Testosterone and EgFr. I also more recently noticed an error with the units used for a thyroid reading which again was way off from anything ive had in the last 3 years. The presentation of results is also quite poor. you get multiple split emails, which are not separated into the right blood panel and required passwords to open. the online dashboard is not user friendly and the explanations are very poor. the customer service phone is never answered and the automated message is robotic. Why not even have a person leave the message? so you cant speak to anyone. and I tried 10 times to call. the hours of operation are only 8-12 btw. So while the turnaround time is the fastest ive ever experienced, i have no faith in their results, the customer service is email based for all intents and purposes and the info is poorly presented visualised. i will be going back to medichecks in future. the only reason i tried one day was as they do electrolyte panels which medichecks dont do. for comparison, medichecks takes longer to process, blood 1-3 days. you have to book a draw. they dont have their own locations. you then have to post it yourself- so more hassle. but the results use the most up to date calculations, the presentation of data in their dashboard is very user friendly. they have good explanations of results and you can actually speak to customer service.
Easy and Fast
Easy appointment. Results returned by email within two days although information said it might take five!
Was really good
Was really good. Slightly confused when I entered the building as the sign said to 'check in' but there was seemingly no way to do so, so had to ring the buzzer on the door. The person taking my blood was very nice and it was over very fast. Most impressive is that the results came back so fast! Makes you wonder why it takes so long on the NHS as they can certainly move fast when they want too!! Would be nice if it was a little bit cheaper, but i'm still giving 5 stars.
I was very nervous about the whole…
I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain! Highly recommended and will use again. Michelle
I had to rebook due to staff illness
I had to rebook due to staff illness, but once there the service was great. Friendly, efficient, and fast.
Thanks a lot for your rapid response
Thanks a lot for your rapid response
Easy to order and quick to receive.
Easy to order and quick to receive.