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Jenny Bolus

04 February 2025, 00:25

  • GB

The nurse that took my blood was really…

The nurse that took my blood was really nice and she was super quick. I received my blood test the next day straight away. I definitely recommend one day test and I will be using this clinic again if I need any further blood test.

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Susanna

04 February 2025, 00:18

  • GB

10/10 all round

10/10 all round! Thank you. Perfect service and super fast results. Highly recommended

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Alison

03 February 2025, 23:27

  • GB

Be aware

Spent hundreds of pounds at this company, first of all my GP couldn't read/interpret a lot of the results then after logging into my account i see that all my previous test results had randomly changed overnight. Everything it was stating it was before; too high, too low, normal, etc etc was now completely different or the complete opposite! This was apparently due to reference ranges changes, however the changes were so drastic that it's just absolutely nonsensical. How can something be off the chart too high, now its too low!? If you are medicated for something showing as being too high/low that now shows the complete opposite is this not dangerous? Which result is accurate the first test result or the seemingly completely opposite second one? How can you go by these results if they keep changing? What's the point of them if they just keep changing? These are just some of the questions I put this company when trying to get an explanation and refund for all my hundreds of wasted pounds and not only am I being refused a refund but they couldn't give any answers or explanations to my questions/queries outside of just telling me its reference ranges. Just be aware of all of this before using this company as I feel it is an absolute waste of time, energy and money and has left me mentally feeling distressed from the whole experience. Ive explained this to them and how unsatisfied I am as a paying customer but obviously they do not care about this either. Just bare this in mind if you use this company.

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Richard

03 February 2025, 22:43

  • GB

Good service. Everything done as promised.

Easy appointment, quick turnaround. Everything done as promised.

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Heather Bristow

03 February 2025, 22:07

  • GB

Good instructions and response to queries

I had a question after my results were delivered and got a quick, friendly and helpful response to my query. Also, I have done fingerprick test kits before but could not get enough blood this time—despite that I followed the instructions to return whatever I could get, fully expecting to have to redo the whole thing. So I was delighted that I had followed those I instructions as it WAS enough and due to it being a test day for that particular bio marker when my kit arrived, I had my results very quickly, which was a relief tbh.

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Louise

03 February 2025, 05:41

  • GB

Very efficient service

Very efficient service and a friendly nurse, My results came back same day despite not having the blood test sample taken until 12.45pm. Will definitely use again.

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Caryn Guéla

03 February 2025, 03:45

  • GB

Very happy with this service

Very happy with this service. Place is clean and welcoming. I was about 5/10 min late and they just asked me to wait until the nurse was available (which was only for 5 min). The nurse Lily is very nice. She put me at ease and answered all my queries. Received the results on the same day (during the night). Would defo recommend.

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CA Rich

03 February 2025, 02:13

  • GB

Very informative emails before my item…

Very informative emails before my item arrived with clear instructions. Results were prompt and clear to read.

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Alyson

02 February 2025, 04:50

  • GB

no bruising

Very professional venesection taken from the back of my hand without any bruising. Results received within 7 hours.

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Rachel

01 February 2025, 20:49

  • GB

Very quick results and nice staff at…

Very quick results and nice staff at the clinic. One concern which is that I didn’t read the small print on the website regarding the ANA test (my bad) and it only gives positive or negative not titre. Titre is really the important information from an ANA test - a titre of 1:80 would be positive but isn’t really diagnostic or of concern. I was having the test to check whether a previous high titre (1-1280) was a blip so the results being positive without a titre weren’t really of any use to me