Customer services was not very inspiring when I spoke to a young woman to find out when my scooter was arriving. Also the £90 set up fee is over the top as when it arrived the engineer told me that the scooter had been assembled weeks ago. So I probably would have received it ready assembled without the large fee.

Good knowledgeable advice and prompt delivery.

Very good, delivered quickly.

Delivery was as promised. The mobility scooter was well packed and arrived on a timber pallet which was efficiently wheeled into our garage. A point to note is that I doubt whether the size of the pallet would have been able to get through a normal domestic door. The scooter lives up to the description on the website

Good service, bought a set of lithium batteries for mobility scooter. At least twice the range, probably closer to three times the range, and less than half the weight of lead acid batteries. Delivery took a few days, but we were sent notification when the batteries had been dispatched. Would definitely use this company again.

Just brill - wide range, clear web site, good stock and prices, quick delivery as ordered and in A1 condition, it's why I repeated my experience, thanks

Fast delivery, great product and customer service. Will definitely use again 👍👍

I wish all company's would be like this one they really put the customer first honest trustworthy I found this was great to have some one who you could trust

Purchased an electric scooter from this company May 2019, right from the start there was an electrical fault with it, this company did try a couple of fixes but were unable to find the fault, the scooter was pretty much useless and was parked in my garage most of the time in frustration I asked a local company to look at the scooter and they fixed it straight away informed Lifelight that it had been repaired by others at a cost of £70, the did say they would refund the £70 but like their previous promises this has not happened, rubbish company to deal with and a total lack of communication they say they have contacted you but actually haven’t. I feel I must respond to the utter load of BS you have put in you reply, the reply is totally out of context which proves my comment you are full of hot air and not worth dealing with. 1 I have never received a cheque for £70, check your bank account!!! 2 I did not receive emails on 5th or 20th Dec, check your sent box. 3 I never had a receipt for the £70 as you know in my email to you I had paid cash as I was so pleased the scooter was now working and said to you it would be a nice gesture if you reimbursed me which you agreed to do, your email dated Dec 2nd. 4 Your engineer on the 26th Sept did not leave the scooter in full working order as you well know from my emails sent to you!! If it had been in full working order with no faults found why did you ask me to return by parcel post the battery pack as you thought there must be a loose connection also when the battery pack was returned to me there was no change with the ongoing fault? 5 Following an email to you in Nov setting out three options a new scooter, full refund or repair by third party to which you did not reply although you say you did I decided to see if a local company could carry out the repair which they did. 6 I was very surprised to receive an email from you asking if you could deliver a brand new scooter to replace my in your words (scooter in perfect working order) I emailed you stating the scooter had been repaired to my satisfaction by a third party and not to send a replacement. Nothing like the BS you spouted in your reply I guess you were getting me mixed up with another unhappy customer. Just so you know how incompetent your company is the fault was the four pin plug and socket between the main body and motor unit not making a proper connection, this feeds the motor and electric brake (ring any bells the fault I described all along). Can’t wait for more BS in your reply.

Great service, polite and punctual. Highly recommended.