I must comment on the superb service and advice given before even placing an order for a mobility scooter.Slmilarly the “ glove delivery service “ is well worth the cost.

Excellent and very professional people. I would recommend them to everybody I know.

Gary felt honest and trustworthy to deal with. My mum suffers from anxiety and finds it hard to deal with strangers coming to her home but Gary made her feel safe and not like she was being duped into anything. Gary gave us various pricing options to suit different budgets and was excellent with his communication. Highly recommend

Very good helpful and friendly service

It was easy to deal with this business on line and the product appears good and arrived in good time. The only small thing I would say is that I had no way of knowing when goods would arrive. I emailed them and was given the day which was correct but it should be known at and on confirmation note.

Ok so I needed a part on next day delivery, so next day rolls around and no part that I orderd.... I called several times to chase and I was given tracking details that dident track anything at all. Lastly I was told twice today I would be called back before close of play (17:30) this dident happen. As of now iv had to pay over the odds to get the part from a different company as time was the biggest issue. So pretty disappointing and my advice to people in a rush for parts..... BUY FROM SOME ONE ELSE

I placed an order for 2 tyres and on completion received an acknowledgement via email my order was accepted. I waited in the knowledge that my tyres would arrive within 7 days or so. However, 2 and a half weeks later I'm still waiting. I've made several phone calls to chase up my order. I've been told the company was closed as they're on holiday. I don't begrudge anyone a holiday, but if your business will not function whilst your on holiday, you put a notification of this on your website so people know they won't get orders actioned. My money has been taken but my purchase is not forthcoming, postage has been paid for but not been used. What sort of company is this? Twice I've been promised a call back to let me know what is happening but, yes you've guessed it, no phone call. Utter crap, the impression given is people with disabilities are easy targets. This is one the credit card company can sort. Following the below reply from the company; Utter twaddle. No cards left through the door. My wife being disabled is home 99% of the time and no emails or messages were or have been sent saying the parcel is out and due for delivery. If you are unable to fulfill an order, lieing about it doesn't do the company any favours. Even me making several phone calls to the company failed to get any answers as to the whereabouts of my order. An apology is much better than a lie! Yet again I have a response. I have cctv installed at my property and there is no visits by a courier and certainly no refusal to accept a delivery, especially as the tyres were desperately needed. From this I can only surmise the tyres were delivered to another property, hence why they were rejected!

Avoid this company! I bought a powerstroll from them and was left waiting for it to even be despatched. When I contacted them to ask what was happening I was told 'It was lost in transit' (might I add, I had no emails that it had been despatched at this point) and so they said they had sent another. I then got an email from a courier company to expect a parcel and a despatched notice email from Lifelight, great! It then turned out they had sent me the wrong item (the much cheaper and 'lite' version, when I paid for the heavy duty - so wouldn't have been safe had my partner not noticed when assembling. It also turned out it didn't fit our wheelchair as we had attendant brakes, which wasn't mentioned that it wouldn't be suitable for on their site.) I sent the item back and it was signed for on Feb 8th. A week later and still no contact from them that they had even received the item, let alone had started the process or just literally any acknowledgement, so I contacted them and was told they had no idea it was with them, and they would go find out what had happened to it. I wasn't contacted back so I ended up chasing them up again on Feb 20th, It was a very abrupt call (it only lasted 33 seconds) and I was just told 'Yeah it was processed this morning, thanks bye' Were now at March 6th and having spoken with my card company to see why the money hasn't gone into my account, they tell me it hasn't actually been posted and so I need to go back to the company. I call them again and get told that nobody is available to take my call, but that someone will respond. At least the person I spoke to this time tried, whenever I have spoken to Jason or Gary (they both have the same voice and accent) I just get fobbed off and lied to. I'm getting charged by my card company for their incompetence aswell, so overall its been a pretty awful experience, and I assume most of the 5 star reviews made were just by the company management's family and friends!

Spoke to Gary about the mobility scooter I was interested in. He was very helpful. Answered my questions and did not force his opinion at all. It came when he said it would and went through everything with us. I am very pleased with it.

I ordered the wrong tyres for our powerchair and they were replaced with new ones filled with foam and fitted to our wheels by return with only the additional postage being charged. Excellent and friendly service