Good customer service

Quality of rug excellent Very prompt delivery, only 3days and no charge

Loved our experience. Super quick shipping. This is our third rug from you! Great quality and beautiful designs. Online service is fantastic.

Excellent staff. He was extremely helpful and knowledgeable. The rug is fantastic quality.

Customer service was good and I'm happy with my purchase.

Visited Cyrus Rugs Bundaberg for first time today. Darren was on duty and helped me out by firstly letting me wander in peace, and then when I had selected a couple of rugs I liked, was happy to get them down and lay them side by side so I could view properly. Also explained the differences in material so I could make an informed decision. Purchased a Scandi wool blend rug which I have just put in my living room and it is perfect! Thanks Darren A+

We were guaranteed when purchasing the bunny rug it wouldn't shed spent $787 hasn't even been 1 year and it sheds so badly I have to vacuum everyday it's all over our clothes it's everywhere and the company aren't doing anything about it. Do not buy from these rip off's that don't sell quality rugs! If I could attach pictures I would. To your response you didn't even want to check the state the rug is in and inspect it there has been NO SPILLS, NEVER SSCRUBBED CLEAN, WE DO NOT HAVE ANY PETS, WE DO NOT WEAR SHOES INSIDE OUR HOUSE. The rug has been looked after and my comments still stand YOU DO NOT SELL QUALITY RUGS BECAUSE IF YOU DID WE WOULD OF BEEN ABLE TO HAVE THIS RUG FOR A LONGER PERIOD OF TIME WITHOUT IT FALLING APART. DISGUSTING SERVICE AND POOR QUALITY.

Overpriced and rude customer service. Would recommend the Mat factory instead.

Shout out to Darren at the Bundaberg store. Super helpful and patient while I decided on the perfect rug for my lounge room. Also carried the rug to my car. Excellent customer service.

Great range to choose from Competitive prices Excellent service from Darren