Verified
Reliable and Dependable Always!
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Verified
Wonderful service
Wonderful service
Verified
I have no idea why this spam cookie…
I have no idea why this spam cookie factory emailed me. Why don't you guys bother someone else?
Verified
Answering Service for a busy Medical Practice
We have tried other answering services none of them compared to Answering Service Care. They have excellent phone skills, our patient's are never left on hold. The calls are answered by the 3rd ring. The messages are well taken and complete. Best of all they screen the calls very well knowing what is a true emergency or not.
Verified
very professional
very professional interesting tracking of all incoming calls communication within the service itself is not always the best quite expensive, but within market rates it seems
Verified
Always responsive and able to complete…
Always responsive and able to complete any request in a timely manner.
Verified
I had an issue with the protocol for our phone message retrievals.
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Verified
Answering Service Care has saved me time & hassle
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
Verified
Great to work with
Great to work with! Been using them for years!
Verified
Don't expect much
Several weeks into the process, we are still working out the kinks. Response time is slow, and the follow up is passive rather than active. I am on the verge of searching for a new service.