Verified
We cannot read your bills
We cannot read your bills, the billing system stinks! You need a new system. You bill backwards and it is confusing., The fact that we can't pay by credit card without being charged for it is horrendous. we were threatened to be cut off last month when I went over everything with Jarod and we were preparing to send in the balance. the email was rude, and we were not treated like a customer that has been with you several years. When we do use you, the girls are terrific but it is the billing system and the billing people in charge that make us think we should go another way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Verified
This business is surrounded by many…
This business is surrounded by many long term caring people with state of the art advanced technology.
Verified
Very friendly helpful and knowledgeable…
Very friendly helpful and knowledgeable solved the problem quickly!
Verified
Good service
Good service at a reasonable price
Verified
Professional staff
Professional staff. Very few problems. If we have a concern it is quickly fixed. Highly recommend their services.
Verified
your5 billing system stinks
correct your billing system, accept credit cards without addding to your already expensive sercie.
Verified
There is always a lack of…
There is always a lack of professionalism when i call in and inquire about our account.
Verified
We have received complaints that long…
We have received complaints that long delays before the call is answered and transferred, also rude it some situations.
Verified
All Operators are always very…
All Operators are always very professional and courteous. All information for all messages is always received in the message.
Verified
Once we got past the initial start up…
Once we got past the initial start up glitches a few year ago, they've been great. Easy to contact, easy to make any changes and great pricing.