Answer the phone more promptly. Out clients complain about being on hold for long periods if time.

Quality messages from clients speaking in Spanish and English. Easy to communicate w/ and update ASC

In my opinion We Care Answering Service staff is very helpful and understanding. Their were times that I had to resend information to them that was corrected. They responded accepted the corrections without hesitation. They were prompt with the outcome.

DO NOT WASTE YOUR TIME AND MONEY. THERE IS NO TRANSPARECY AT ALL AND THE SYSTEM THAT THEY USE IS NOT TRANSPARENT. BILLING IS NOT CORRECT AND THE CUSTOMER IS FORCED TO TRUST THAT THEY ARE NOT BILLING YOU FOR ROBO CALLS OR SLOW LONG WINDED AGENTS THAT TAKE THERE TIME ( AT A NOT TO CHEAP RATE) HANDLING YOUR CALLS. NO OPTION TO LISTEN TO YOUR MESAGES ( TO CONFIRM THE CALL) SALES DOES A HORRIBLE JOB OF EDUCATING THE CUSTOMER AND AS A RESULT THEY ARE NOT TO KEEN ON FOLLOW UP AFTER THEY DUPE YOU INTO AN AGREEMENT THAT HAS A LOT OF LOOP HOLES FOR THEM TO BILL AS THEY PLEASE AND VERY LITTLE ACCOUNTABILITY FOR WHAT IS SAID AND OR PROMISED.

Great customer service! My consultant addressed all our needs from beginning to end, with great follow-up and ensured we had all the information we needed for start-up and answered all questions quickly.

You are an answering service, However you don't answer the phone. It goes to a machine and then when they pick up the call they are half asleep or just uninterested in speaking with our Clients. I am looking into maybe better services for my answering needs. I'm not sure how I feel about what I hear.

Great company, good service, and nice people.

Considerate and knowledgeable employees

service was over the top

Very efficient and timely reporting of messages. Extremely helpful to have messages both texted and emailed simultaneously.