Verified
Thankyou Yvonne
I just want to say a massive thankyou to Yvonne Cook. As a property manager she was attentive, responsive and always at hand to help me with queries and made the moving out process so much less stressful for me. I've never had to move out of a property on my own before and although it was daunting with a couple of teething issues she safeguarded me through the process. I just wanted to point out what a valuable asset Julie Twist has and I am sure it doesn't go unnoticed that Yvonne is a great member of the team.
Verified
Nahim was very helpful and had a very…
Nahim was very helpful and had a very polite manor in regards to my query about the GSM system at Asia House. Thankyou very much, great service!
Verified
First class service
The service was first class and we sold our property within a week of advertising the same. The whole process was managed very well by all involved and Chris was particularly professional and epitomised the friendly, attentive and caring approach shown by everyone. We strongly recommend Julie Twist and would not choose anyone else if we were buying or selling in the future.
Verified
Excellent
Excellent all the way through the tenancy Property Manager (Kelly) is exceptional at answering Sian in Maintenance is also wonderful
Verified
Darren Bolton from Julie twist inspired…
Darren Bolton from Julie twist inspired confidence straight away. He was engaging, professional and enthusiastic with a real passion for his job~ so much so he found us a great Tennent who fulfilled all our criterior in just a week and a half!
Verified
Very pleased with the speedy and…
Very pleased with the speedy and professional service from Darren Bolton in the Lettings Department at Julie Twist Properties Manchester Office. Darren has been knowledgeable, helpful and very proactive.
Verified
Yvonne and Stacie work extremely hard
Yvonne and Stacie work extremely hard, professional and demonstrate good quality communication throughout the whole procedure. I highly recommend JT for delivering high standards and professional service.
Verified
Acted on our behalf with a professional…
Acted on our behalf with a professional attitude and guidance, always one step ahead of the buyers to make our experience feel fully supported and gave us confidence.
Verified
Very bad customer services when it comes to maintenance so far
We have dealt with Julie Twist since last year and continue to deal with them as our agency. We’ve had many maintenance issues that we had to wait over a week for just for someone to come have a look, such as a shower that’s constantly making a very loud and continuous noise. The shower went cold and we were told we had to wait. It took over a week, which meant we couldn’t have a shower for a whole week! Also, another issue was when we had moved in we found out that the bathroom door didn’t close and we have little young children. We emailed them previous times to ask someone to come fix the old window with no lock due to the dangerous situation because of our young children. They took months to come and put in a new one. Now we have an ongoing problem of the same issue with the shower, where the water has gone cold and the noise of the shower is nonstop. It’s so loud that you can hear it all the way down in the kitchen. It’s causing distress to our baby’s sleep and day naps as the bathroom with the noise is right next to our bedroom where the baby sleeps
Verified
Trustworthy and responsive agent.
Trustworthy and responsive agent.