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Aileen F

03 November 2020, 19:05

  • 1 Review
  • GB

Verified

Daylight Bulbs

My son builds and paints miniature models. I contacted LED Specialist to enquire about daylight bulbs. Fin listened to what was needed & guided me through the different types of bulb. I ordered Philips Signify Master bulbs & a Dimmer. The order was easy & delivery quick. The bulbs are perfect for my son's work space & he can now see the fine details in the models he paints. Thank you.

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Wireworks Electrical

15 October 2020, 00:26

  • 1 Review
  • GB

Verified

Excellent service & quality products!

I started using the LED specialist this year for my customers and my own home and have been very impressed by the quality and service so far. I mainly use their external lighting products but hoping to start using internal lighting in upcoming projects. This evening the LED specialist went above and beyond expectations as I had accidentally ordered product to come a day later than I needed it. They phoned me straight away to explain what had happened and instead of me having to rearrange my job and let my customer down, Oliver drove to my home and personally delivered the item to me. I've never experienced customer service like it and this another reason why I will continue to use and recommend them.

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Shyam R

20 July 2020, 16:25

  • 1 Review
  • GB

Verified

Matthew Kilford is an absolute credit to ‘The LED Specialist’ …

Matthew Kilford is an absolute credit to your company. I called for help with a order for around 30 lights. I explained that another supplier was very rude and so I turned to ‘The LED Specialist’. Matthews professional approach diligent attitude and customer services was outstanding. He did exactly as promised, found me the best price, said he would call me in 30 mins and he do so - and he got a quote to me ASAP. It people like this who make a business successful. I’d like the senior management team to recognise and appreciate individuals like Matthew. I’ll be recommending and our interior company will return again and again based on his customer service.

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treatwithrespect

14 July 2020, 15:23

  • 1 Review
  • GB

Verified

Excellent customer service

I am completely satisfied with ''The led Specialist'' and have used them since 2017 and will carry on using their services- I have no reasons to take my custom elsewhere.. Thank you to the team!

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D Thomas

13 July 2020, 18:29

  • 1 Review
  • GB

Verified

Excellent every time!

I've used The LED Specialist several times to buy Philips branded lamps as they have the best prices. Delivery is super fast and when I did have an issue on one occasion their customer service was excellent and the issue was quickly resolved. I would highly recommend them!

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Susanna FitzGerald

26 June 2020, 22:32

  • 1 Review
  • GB

Verified

Extremely helpful and eager to help

Extremely helpful and eager to help, even when I messed up an order. David went above and beyond to help me.

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John

28 May 2020, 15:24

  • 1 Review
  • GB

Verified

Competitive prices and very helpful…

Competitive prices and very helpful customer service identifying the right LED spotlights for my requirements. Shipped the same day as my order with lots of bubble wrapping.

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Rob

14 May 2020, 13:00

  • 1 Review
  • GB

Verified

Great price for the bulbs

Great price for the bulbs I needed and faultless customer service! Would highly recommend

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Sally Bowling

30 April 2020, 23:36

  • 1 Review
  • GB

Verified

Fabulous customer service. I ordered a globe bulb from this site…

I ordered a globe bulb from this site but unfortunately it was out of stock. However, Matthew could not have been more helpful even suggesting an alternative. He kept in touch throughout offering excellent customer care. The bulb arrived promptly and looks fabulous. Would I use this provider again? ABSOLUTELY.

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Mike Smith

25 April 2020, 17:13

  • 1 Review
  • GB

Verified

Damaged LED light bulbs…

I recently purchased 13 LED light bulbs which when delivered by Royal Mail were in a very damaged condition! I emailed them with photos, within an hour I received a phone call from David who was extremely apologetic, even though not his causation, and organised full replacement with a very speedy 24 hour delivery. Great customer service.