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everything was god

good Response Times resulting in a not perfect but sufficient Solution.

The answers to the questions are very confusing/ trickish in option

Feedback on failed exams is practically none existent. Telling you to "revise harder" doesn't help, surprisingly! I want to know which questions I got wrong and why, but apparently I'm not allowed to know. You cannot question the exam conditions or you cannot take the exam.

Good staff, great trainor, superb experience! It's my first time getting a certification exam and you did your best part. Thank you for helping me pass my first ever certification.

The ITIL 4 Foundation training with PeopleCert was a highly enriching and insightful experience. The course provided a clear understanding of modern IT service management principles, emphasizing value co-creation, customer-centric approaches, and streamlined processes. The training materials were comprehensive and well-structured, making it easy to grasp the key concepts of the ITIL framework, such as the Service Value System (SVS) and the guiding principles. Engaging activities, case studies, and practical scenarios made the learning process interactive and relevant to real-world challenges. PeopleCert’s platform was user-friendly, offering seamless access to resources, mock exams, and progress tracking. The certification exam itself was designed to test both theoretical knowledge and its application in professional settings, ensuring a thorough understanding of ITIL’s principles. Overall, this formation has equipped me with a solid foundation to enhance IT service delivery, improve operational efficiency, and drive continuous improvement in any organization.

The learning process is effective.

Mir hat sehr gut die Anweiseung udn Geduld vom Proktor gefallen. Das Buch ist zu kompliziert. Einige Kurzvideos bzw. Dokumente wären hilfreich um die Orgnisation und Prozesse von Prinz2 besser zu versethen. Die Zwei Wochen waren für mich zu wenig, da ich keine Projekterfahrung davor hatte.

Luci is a great instructor. Everything explained in a very comprehensive and clear way. After taking such a course, an exam is a pleasure.