I've ordered before and the steals were very good. I'm sure the steaks will still be good. However this time the order was incorrect, not enough dry ice was used and burgers began to thaw. Lastly the 4oz burgers were average.

Even though I had placed an order on Thursday morning - could not do an overnight or Saturday shipping option. The earliest option of getting the order there would be a Tuesday, with 2 day shipping. After choosing this option and paying extra, my order still didn't arrive until Weds. I felt like any high end product should be able to accommodate last minute shipping options.

Everything from shipping to taste is well above expectations.

What is the point of picking a ship date if one can't pick a delivery date? That is what matters. My shipment was was delivered three days after the ship date, but there was no guarantee of when it would arrive. I wanted it to be at my mom's house for her 90th birthday and the delivery missed which caused disappointment. I will not be using this service again - doesn't even matter about how good the product is -- the shipping/delivery system is not specific enough and not explained well enough. So, moving on to another vendor.

Excellent product, timely delivery and they stand behind their product. Crab cakes came totally defrosted and when I asked customer service if I could re-freeze or keep in refrigerator for a certain amount of time, a kindly service rep simply arranged to send me a replacement.

Item ordered was delivered spoiled. After two days of discussions with customer service a refund was to be processed. Additionally a coupon was to be emailed for a future order to win my business back. After a week no refund has been processed and no coupon delivered. Overall complete failure on the entire order.

Great Taste! Packaged great and fast shipping!

Not only did everything arrive on time, taste outstanding, and come with a coupon for future purchase, but they took the time to call to make certain we were happy with our purchase.

I'm a rib guy for 40 years. Always Q my own on a Weber kettle. Got these for my bro in law for x-mas, and I just had to try them for myself. As far as pre-cooked, vacuum packed ribs go I give them an average rating. They are better than the Kroger or local pre-cooked but those aren't $114 for what Chicago Steak calls 3 slabs. NOT!! You actually get about 2 total slabs. Packaging is 3 pks/2lbs per pack, including at least 1/2lb of q- sauce packed in the 2lb rib package. A normal slab of baby backs is 3/4lbs, 11/13 bone. These ribs are ok, but I will not buy again. Way over priced..Just my opinion.

The order process was the eskers ever. They arrived forzen and on time. The hamburgers are great. The filets are mouth watering. This was a great experience.