Verified
Customer service was extremely helpful and very pleasant to deal with.
My questions were addressed and I was guided through the process by a very courteous and pleasant representative. The meds came very quickly and was exactly what I wanted. I will gladly contact them again.
Verified
Kaiser says thanks...¡¡
All very good, fast shipping, thank you very much.
Verified
Carring
Each time I call they are very caring and understanding. I have been using them for several years now. I have never had a bad experience.
Verified
My Pet Partner
After 2 years of being a customer I can honestly say that Vetapprovedrx has proved for me to be the most affordable and most convenient way to provide for my pets health needs.
Verified
VERY GOOD PEOPLE TO DEAL WITH
THE PRICE AND QUALITY ARE GREAT THESE PEOPLE ARE EXCELLENT TO DEAL WITH WILL BE BUYING FROM THEM AGAIN
Verified
They handled everything including contacting our Vet to get the proper script.
They handled everything including contacting our Vet to get the proper script. It took less than 2 weeks to receive our order.
Verified
Poor service overall
I ordered medicine that is the type that needs to be continued non-stop. No skipping a dosage. I ordered on a Tuesday a week before I needed it and chose 2 day expedited mail. I called VetApproved on Thursday to check that my vet had faxed the prescription which they did. Then I called VetApproved to check on it. They said that they had the faxes. However, it did not come by Monday. I called and complained to Sandy who was excellent at trying to help. She told me that the shampoo that was included in my order had held up the shipping. Really? Shampoo vs. necessary meds? And why did not someone contact me to tell me? We expedited the medicine and Sandy told me that the shipping amount would be credited to my account. It has not been and it's been a week. I finally received the meds, but still have not seen the shampoo. I would not order again from VetApproved if I could find another place for my pets' meds since this is the second time they have done this. I thought by calling and checking I would avoid this type of problem. Next time I will order several weeks in advance to guarantee I receive it in time. I would give only one star except for the customer service rep, Sandy did her best to help.
Verified
Proquiet
I was quite pleased with how fast and quickly you handled my order.
Verified
great services
Very good company to do business with all around
Verified
Delivery
I put in my order online and received it two days later. I have used this company before with same great service.