Brilliant customer service/ support
The first dress arrive in not the best condition. However the company handled it perfectly with providing a fast replacement.
My go-to online shopping destination
*Fabulous customer service! *The fastest delivery times in Australia! *Have purchased so many outfits (so many!) and never been disappointed in the quality or fit! *My go-to online shopping destination. Every time. xx
Highly recommend
Great quality dress and very true to size. Fast shipping and delivery. I love every purchase from Billy J
Amazing customer service
They were immediate in replying back to me. I had lost my gift voucher and they straight away replied and found the code for me. 10/10 And the quality of linen is beautiful
Billy J is the BEST
The dresses got mailed so quickly and they were great condition
I am thrilled with my Billy J order
I'm thrilled with my Billy J order! I bought four olive bridesmaid dresses, and I'm impressed with the fast delivery, excellent quality, and the option to choose different styles that suit each bridesmaid perfectly. Thank you, Billy J, for making the process so easy and enjoyable! Xxx
Costumer service not working for me
Costum I've always loved the clothing I've purchased from Billy J, but recently I've encountered issues with their return process. I initiated a return over 3 weeks ago and haven't received any updates regarding my store credit or confirmation that they received my package. This is frustrating because I purchased an item for my best friend's wedding, and my window to exchange it for the right size is rapidly closing. I've been trying to contact customer service, but I haven't received any response yet.
Fast delivery (within 6 days to…
Fast delivery (within 6 days to Switzerland), trustworthy and reliable. You keep track of your items and they keep update you.
Love the quality of the clothes and…
Love the quality of the clothes and even better to live semi remote and they’re delivered within 3-5 days. Winning!!
Package came really quick (1 bus day
Package came really quick (1 bus day - I am based in Melbourne). Bought 4 dresses for my bridesmaids and the quality of the dresses were great given they were satin, not thin!