Helpfull staff
Had a call with one of the staff, Oliver Hodgson. Oliver was very helpful, honest and knowledgeable. And about the product (where customers can pay all utilities as one bundle through Homebox), I think it's very cool and useful. But I think the current price is too expensive. It should be at least paid per household, not per household member.
The process was made as easy as possible
Matt was great - both friendly and helpful, making the whole process as easy as possible. Really appreciate the great service, including ensuring I had a secure password for my new broadband account.
Ask for Nauraine! Very Helpful!
Awesome experience speaking with Nauraine from Homebox. She made sure to explain the services in intricate detail and was helpful consolidating everything. Excellent customer service and very professional. When you need anything from Homebox, you should ask for Nauraine.
Nauriane you’ve been very helpful!😀
I spoke with Nauriane this morning concerning my new home in Exeter and she gave me an splendid explanation regarding with the utilities of our new home in Exeter. She is really kind!
I spoke to Matt and he was really…
I spoke to Matt and he was really helpful, he explained all the details for my new bills setup for my new home. I appreciate
Great service from Olly
I have been assisted by Olly, and it went perfectly, he allowed me to choose the best plan and made it super easy to choose one and set up an account so quickly, he even picked up the phone right away after i called for more questions! Really excellent work and cant recommend him more
Very easy to talk to - refreshingly good customer service
It was a real delight to be contacted by Stacey Rossouw this afternoon after a friend had made initial contact on my behalf via an e-mail enquiry. Stacey was very helpful, patient in setting up a tailor made package for my gas and electric billing and explained every step very clearly and helped me to get signed up without any issues. Many thanks.
Great service, professional staff
I have just been assisted by Olly who was amazing and super helpful who went above and beyond to help me setup my account. He explained everything and answered all my questions. He also managed to get me a discount for service charges and recommended the appropriate service provider tailored to my needs. Though he has been with the company for 5 weeks he dealt with my queries like a pro. Looking forward to having a positive experience with Homebox and utilise the perks it offers.
Matthew was realy great
Matthew was realy great, very friendly and patient and went thru everything with me to make sure I understood, Has realy helped me out.
Simple and straightforward
Simple and straightforward, also very smooth.