Matthew was excellent on the phone was very helpful answering any questions I had

Chloe was great; very honest and upfront, including about the fees they charge to manage your bills

Matt was clear, efficient and friendly.

Matt from Homebox was extremely helpful in a difficult situation and i had a lovely and easy experience switching to Homebox!

Excellent communication and easy to understand.

Here goes my third review on this scammers! Once again, AVOID AT ALL COST! First of, they edited the first response after i pointed out that they used a template and never even bothered to edit and add the correct contact details (I have the original answer on a screenshot geniuses), I'd love to share it if I could! Then, I never received any request through trust pilot or otherwise. And once we tried to reach out to them, nothing GHOST TOWN. Last week they said they'll call us back and...yes, you guessed it... no call came through. Do yourself a favour and organise your own bills because homebox can't be trusted

Amazing customer service from Oliver Hodgson

Simple quick and easy

Nauriane was lovely in assisting me to set up my bills for my next place of living. Called me back smack on the time I requested as I was busy previously. Lovely energy and brilliant service. 10/10!

Following a phone call with Matthew, I am confident that our bills are in good hands. The process was fast and simple with information provided in a clear and understandable way.