I have never been his unsatisfied with a ticket vender. I purchased my tickets January 30th, 2018 for a show in August. Usually I receive my tickets a week or so after purchase. When I didn't receive my tickets within a month or so I contacted the seller and they guaranteed me I would have my tickets in time for the show. I called again in July checking on when they would be sending them, again reassuring me they would arrive. With the show being next week I called yesterday to yet AGAIN check on the status of my tickets.....what do you know..... in a "rare" occurrence they don't have my tickets. I am beyond frustrated, as I clearly planned ahead and purchased my tickets more then six months out, and they didn't even notify me that they didn't have my tickets, I had to call them to inquire about them. This company is clearly a scalper site!!! Unbelievable.

Tickets falsely advertised. I paid a premium for better seats and did not receive the seats I ordered. Caution. Using this site

AVOID AVOID AVOID! In November, I was directed to Ticket Magic from BBT Pavillions website when I purchased tickets for the (now sold out) Foo Fighters show on 7/7. I was told my tickets would be delivered via email before the show. When they did not arrive by the date, I called & was assured by TicketMagic’s customer service it was good to go & it was a processing delay. 15 minutes later I received an email that “These tickets were cancelled by the venue and at this time we do not have replacement tickets to substitute.“ They said they would be refunding me in full (no kidding), however this was communicated to me THE DAY BEFORE THE SHOW & tickets are now 2-3 times what I paid in November (because it’s sold out). I called TicketMagic & asked them to find me tickets for the same price. They said they could not, but would get me the same number of tickets “and take 10% off — the new price — for the inconvenience”. They ran this “deal” through their Loyalty Dept. — this dept has no actual phone number & only communicates with TM via email/chat. I asked to cc’d on this communication, but was not. If they can get me tickets for 10% off, they could certainly comp the balance for the inconvenience. They refused & simply dismissed every argument I had, waiving any responsibility. I persisted for 5 hours & got exactly no where. Basically, TicketMagic allows sellers to sell tickets they don’t actually have & take zero responsibility/accountability for not adequately vetting their sellers. When I called the venue directly, the woman explained TM programmed a redirect from their “purchase tickets” link to look like a reputable ticket agent. Clearly, this review (and many others I’ve since found) paints another picture. Moral of the story: Only use TicketMaster or LiveNation.

a 250$ Dead and company ticket turns out to be a 46$ general admission area. Criminals, probably owned by DeVos or Trump family

TicketMagic??? You really need to vet who you allow to sell tickets on your site. It is YOUR reputations. As I was reading reviews and the replies you posted, you lay blame on the buyers and sellers. YOU ALLOW THIS! Innocent people not knowing what they are getting into by trusting your site should not suffer. Too many 3rd party websites out there that do this and you are just another fly-by-night operation. CLOSE DOWN OR FIX THIS. Try Ticket Master or Stub Hub----- These are trust worthy sites.

There is no way to give a negative star review, but if I could rest assured I would. I purchased tickets to a Bob Seger concert for 11/2017. Per an email from TicketMagic, "Bob Seger Has Been Cancelled". I called to receive a refund, or at least tickets to his concert in Los Angeles. My response from Paul and Alana was "These tickets are not refundable because he has not cancelled the concert, it has just been postponed. When he reschedules at the Oakland Oracle Arena your tickets will be honored." I asked what happens if he doesn't reschedule, and was told as long as he hasn't cancelled that show, it is on indefinite postponement, which means there are no refunds. Do yourself a favor and avoid this scam business at all costs.

Like so many other reviewers here, my experience with TicketMagic is terrible. Having to give one star is giving one too many! I bought tickets to the Bonnie Raitt - James Taylor concert. When Ms. Raitt canceled, I contacted TicketMagic to obtain a refund. They refused to provide a refund telling me that they would not allow a refund as the show was not canceled, only Ms. Raitt's part of the show. My protests that they show was NOT the same as what I purchased, fell on deaf ears. When I made my purchase, I had no idea I was buying from a middle-man third party broker. I just ponied up the required charges without regard for the rate in my haste to get a ticket. These third party companies are just scalpers and I can't understand how what they do is even legal. They are stealing from both the Artists and their fans.

Do not use Ticket Magic! I ordered tickets to a concert only to get an email the day of the concert stating the seats I bought actually were not available. They offered to get me tickets as comparable to the ones I bought but by the time this happened, all seats were sold out that even close to the quality I bought. they then offered a section which seemed great but by doing research, I came to realize they had an obstructed view. Dont use ticket magic.... stay away!!!!

I am honestly sick to my stomach. I received my tickets via email today. I assume they are legit, not sure. However, I went to the venue's website to see what the ticket prices are now. I paid $133 per ticket for a face value ticket of $36. FOR TWO TICKETS TO SEE LUKE BRYAN I PAID OVER $400 WITH THEIR HIDDEN FEES TO FIND OUT THAT I COULD'VE GOTTEN THE SAME NOSE BLEED SEATS FOR $36 each. Physically sick to my stomach. Such a a scam. DO NOT BUY FROM THESE PEOPLE.

when you have a problem and call you get representatives who will not transfer you to a supervisor. they hang up on you and when you call back they argue and advise they are "unable to transfer you to a supervisor". they are obviously not interested in helping the customers who pay for services. it is very unfortunate.