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Eric

19 November 2017, 06:00

  • US

After not receiving my tickets within a …

After not receiving my tickets within a couple weeks of purchasing and my order saying it was processed I read all the reviews so I started to panic. A couple things to be aware of. My tickets were electronic transfer meaning exactly that. I've been to over 250 concerts and never experienced that before. They were not printable but on my phone which had me nervous. This is something that is common today but didn't realize this beforehand. Then my tix didn't arrive until 5 pm the night before the show. I did get my tix and they did work! They fulfilled their end of the deal.

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David K.

13 November 2017, 23:10

  • US

Bought tickets to a Bob Seger Show

Bought tickets to a Bob Seger Show. Ticket Magic sent me an email confirming the show was cancelled. They refuse a refund as their rep on the phone says the show is only postponed. Use this company at your own risk. Should have stayed with Stub Hub :(

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Ken Skadal

08 November 2017, 23:50

  • US

This company is awful

This company is awful! I spent $37 per ticket for two tickets which is $74. Then I spent another $30 in to service charges and one delivery fee. The delivery fee was simply for me to print out my own ticket on my own computer. Absolutely ridiculous! I thought this was my only option to buy tickets and then two days later my wife finds tickets in the same section through a different vendor. She spent $30 less. When I called to talk to an associate and

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Carmen Gilchrist

08 November 2017, 09:19

  • US

I ordered the tickets from them before …

I ordered the tickets from them before checking out the reviews. After reading the reviews, I was a bit worried. However, within just a few minutes I received the tickets via e-mail and they were just what I was expecting. All good!

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Tim

03 November 2017, 08:29

  • US

I feel completely ripped off

I feel completely ripped off. Bought Foo Fighter tickets on their site because the address and look of it appeared to be an official Foo Fighter site. As you check out fees go way up but you feel pressured to buy or lose the seats. Still don’t have my tickets and called them to ask about it. They say “sorry we are just a website and can’t give you a refund because you accepted the terms and conditions from us when you clicked buy”. Do yourself a favor and avoid these scam artists at all costs.

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Brad Reed

21 October 2017, 02:13

  • US

DO NOT PURCHASE TICKETS FROM THIS …

DO NOT PURCHASE TICKETS FROM THIS COMPANY. I purchased tickets to a cancelled show and there is nothing they will do about it!

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Nicolas

14 October 2017, 09:01

  • US

Misleading

Misleading. Unclear. Over 1 hour to get assistance ( hung up, got sick of waiting). Never was able to make a complaint or ask for reimbursement. Got stuck with a a ticket with aprice different to that offered in the website

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Leslie Malone

03 October 2017, 04:47

  • US

ENRIQUE IGLESIAS AND PITTBULL 10/3/17

On September 9,2017, I purchased 2 Tickets for Enrique Iglesias & Pitbull. Order was processed and confirmed immediately. However, I never received tickets, so I called about 2 weeks ago, spoke with a representative for Ticketmagic, who confirmed my order and said that the tickets would be available for print on 10/2/17, mind you one day before the event, that I'm driving 6 hours to attend, with a Hotel Reservation of over $400.00. So on October 2nd at 4:00 p.m., I receive an email from PayPal stating that my purchase was canceled and being refunded. Then another email follows, saying that Ticketmagic was selling tickets for an evening/night out with Janice Joplin and was never had/authorized to sell tickets to Enrique Iglesias & Pitbull. Oh let me preface, I did receive an additional $25.00, I guess to offset my inconvenience and hotel room loss. I will be posting this to social media as well. Never ever use this company for tickets, this has cost me less the $25.00. And to that I say Fraudulent online Service.

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Ailsa Petrie

26 September 2017, 23:53

  • US

FRAUDULENT COMPANY, do not trust!

I bought GA tickets for an Arcade Fire Concert months in advance from this company. My girlfriend and I spent 277 dollars on the tickets, 200 dollars on a hotel room and 50 dollars on parking. Once we got to the venue our tickets were scanned and we were sent to will call. At will call we were notified that the tickets were in fact fake and photoshopped to look like real tickets. So far the process of being refunded has been tedious and now that I have gotten together all the information TicketMagic asked me to provide, such as scan reports from TD Garden (who responded within a day) the company has gone quiet and will not respond to my messages. DO NOT BE FOOLED. This company is fraudulent and upcharges huge amounts right before checkout with numerous hidden and completely scammed fees.

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Caroline

26 September 2017, 20:53

  • US

I was really worried about my tickets …

I was really worried about my tickets to see Paul McCartney at the Barclays Center, but they worked perfectly fine. I would absolutely use them again.