Georgia was exceptional and was always reminding me that she was there if I required any help along the way.

Thank you for your help in securing a loan. I was not aware that applying through Better Finance Brokers would incur such a large fee, as I didn't see a price stated in the application from the beginning, & I'm wondering if i could have applied directly to GEM visa myself to have saved a large part of the needed amount requested. After signing the documents, I then received confirmation of the fortnightly repayment amount & the broker fee, which was too late to back out of by then. The emailing back and forth is very tedious and calling to get hold of your broker is quite difficult too. Its a shame that direct dial numbers aren't provided after the first contact.

No complaints on my experience, has been a good experience, very helpful and text updates. Everything has been easy and flowing

Dorian was amazing! Absolutely happy with his customer service and how quickly he got everything done. Hassle free 5 star experience

Cannot fault service was keep up to date thank you Trevor James

Kim was lovely and provided fast and easy service

Coral was excellent, she kept me updated throughout the process, was very professional and friendly throughout, went above and beyond in certain instances and was easy to talk too. Fantastic service.

Excellent service provided by Emma Hendry I will definitely recommend her to anyone requiring a loan. Professional, friendly and prompt service. An all-round great experience - Thank you.

I have sought financial assistance from several firms, and my dealings with Better Finance stood out for their exceptional service and responsiveness. Particularly, Reeves played a pivotal role in elucidating the various choices and methodologies for contract analysis. Their approach was direct and efficient. Engaging with this company has been a positive experience. However, my confidence wavered upon reading customer reviews about Heartland Bank, the lender involved. The feedback from existing clients has instilled a degree of apprehension regarding future interactions with them. Despite this concern, my experience with Better Finance has been satisfactory, and I intend to maintain open lines of communication with your team should any issues arise with Heartland Bank.

really help and fast service